removing program causing problems

[Lisa Hetherington]

I have win xp home (don't have CD's...just recovery CD's)
I removed MS Money, came pre loaded, we don't use it, now whenever I open IE
I get an installer trying to install MS Money (and not able to b/c I have no
CD)
have to go through clicking cancel about 4-5 times over 3-4 mins for it to
stop.
I have a Compaq.
System restore to a point before I deleted the program doesn't help.
Any suggestions?

....Lisa

 

[Bill James]

Did you actually uninstall it from Add/Remove, or just delete the program files? Just a guess, but probably there is some function that is set to load on system startup, and that is what is triggering the install prompt when it can't find the required files. To check for startup items, click Start, Run, enter msconfig click OK. Go to the Startup tab and look for an entry that has a name indicating it is part of Money. I personally don't use that program so not sure what the item name will be, and there might be more than one. Sometimes looking at the 'Command' path will shed more light. Reboot and see if the prompts go away.

--

Bill James
Microsoft MVP - Shell/User

Windows VBScript Utilities » www.billsway.com/vbspage/
Windows Tweaks & Tips » www.billsway.com/notes_public/

 

[Lisa Hetherington]

Thanks for responding to my plea!!

I used Add/Remove.
I checked Startup items in msconfig and I see no items concerned with Money.
((sigh)

....Lisa

Did you actually uninstall it from Add/Remove, or just delete the program
files? Just a guess, but probably there is some function that is set to
load on system startup, and that is what is triggering the install prompt
when it can't find the required files. To check for startup items, click
Start, Run, enter msconfig click OK. Go to the Startup tab and look
for an entry that has a name indicating it is part of Money. I personally
don't use that program so not sure what the item name will be, and there
might be more than one. Sometimes looking at the 'Command' path will shed
more light. Reboot and see if the prompts go away.

--

Bill James
Microsoft MVP - Shell/User

Windows VBScript Utilities » www.billsway.com/vbspage/
Windows Tweaks & Tips » www.billsway.com/notes_public/

 

[Lisa Hetherington]

Not sure I made it clear, but this happens just when I open IE, not right
away when I boot up.

....Lisa
Did you actually uninstall it from Add/Remove, or just delete the program
files? Just a guess, but probably there is some function that is set to
load on system startup, and that is what is triggering the install prompt
when it can't find the required files. To check for startup items, click
Start, Run, enter msconfig click OK. Go to the Startup tab and look
for an entry that has a name indicating it is part of Money. I personally
don't use that program so not sure what the item name will be, and there
might be more than one. Sometimes looking at the 'Command' path will shed
more light. Reboot and see if the prompts go away.

--

Bill James
Microsoft MVP - Shell/User

Windows VBScript Utilities » www.billsway.com/vbspage/
Windows Tweaks & Tips » www.billsway.com/notes_public/

 

[Bill James]

I am out of ideas. It's very weird and nothing I have run across before. Wish I could offer more...

--

Bill James
Microsoft MVP - Shell/User

Windows VBScript Utilities » www.billsway.com/vbspage/
Windows Tweaks & Tips » www.billsway.com/notes_public/

 

[Ron Bogart]

In

Not sure I made it clear, but this happens just when I open IE, not
right away when I boot up.

...Lisa
Did you actually uninstall it from Add/Remove, or just delete the
program files? Just a guess, but probably there is some function
that is set to load on system startup, and that is what is triggering
the install prompt when it can't find the required files. To check
for startup items, click Start, Run, enter msconfig click OK.
Go to the Startup tab and look for an entry that has a name
indicating it is part of Money. I personally don't use that program
so not sure what the item name will be, and there might be more than
one. Sometimes looking at the 'Command' path will shed more light.
Reboot and see if the prompts go away.

Here is a suggestion posted by MVP Carey Frisch that might help???

Windows Installer CleanUp Utility
http://support.microsoft.com/defaul..kb;en-us;290301

 

[Kelly]

In addition to Bill's expert advice:

"Every time I launch my application, Windows Installer performs an
installation."
http://www.microsoft.com/windows2000/community/centers/management/msi_faq.mspx

User Profile Hive Cleanup Service (Line 36) Right hand side
http://www.kellys-korner-xp.com/xp_tweaks.htm

Windows Installer CleanUp Utility (Office Products)
http://download.microsoft.com/download/office2000pro/util20/1/NT4/EN-US/msicuu.exe


/taskbarplus!.htm


I am out of ideas. It's very weird and nothing I have run across before.
Wish I could offer more...

--

Bill James
Microsoft MVP - Shell/User

Windows VBScript Utilities » www.billsway.com/vbspage/
Windows Tweaks & Tips » www.billsway.com/notes_public/