Remove personal information on save is greyed out

[thdigby]

"Remove personal information from file properties on
save". Is greyed out..Using Word 2007. How do I activate this feature?
Thanks

 

[JoAnn Paules]

Did you run the Document Inspector to see if there's any personal
information present?

 

[thdigby]

Yes, and even before I ran Document Inspector it was greyed out. I would
like to have the Personal info stripped each time I save. thanks!!!

Did you run the Document Inspector to see if there's any personal
information present?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"

"Remove personal information from file properties on
save". Is greyed out..Using Word 2007. How do I activate this feature?
Thanks

 

[Beth Melton]

As you found, running the Document Inspector will enable the "Remove
personal information..." option. Otherwise it will be disabled unless you
open a document created in a previous version in which the option was
enabled -- then it's enabled in the event you want to deselect it.

As a side note, what I can't quite decide is if this is a bug, either the
fact that the Document Inspector enables it or if it's disabled in the
interface, or if it's "by design".

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP
https://mvp.support.microsoft.com/profile/Melton

What is a Microsoft MVP? http://mvp.support.microsoft.com/gp/mvpfaqs

 

[thdigby]

Thanks so much Beth for this insight....Let me see if I understand...
A doc created in a previous version in which the option was enabled, enables
"Remove personal information..." in the event that I would like to
deselect...right?

Ok...Now, I create a new Word 2007 doc. I run the Doc Inspector...."Remove
personal information..." is STILL greyed out...What am I doing wrong?

 

[Beth Melton]

Thanks so much Beth for this insight....Let me see if I understand...
A doc created in a previous version in which the option was enabled,
enables
"Remove personal information..." in the event that I would like to
deselect...right?
Right.

Ok...Now, I create a new Word 2007 doc. I run the Doc
Inspector...."Remove
personal information..." is STILL greyed out...What am I doing wrong?

Interesting! It appears as though if you run the Document Inspector from the
Trust Center then the option isn't enabled. But if you run it from Office
Button/Prepare/Inspect Document then it is. (Another bug or by design??

Of course you need to use "Remove All" for the Document Properties and
Personal Information when you run the Document Inspector as well.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP
https://mvp.support.microsoft.com/profile/Melton

What is a Microsoft MVP? http://mvp.support.microsoft.com/gp/mvpfaqs

 

[thdigby]

You're the best Beth!!! You've solved it! With a new doc created in Word
2007, it appears as though "Remove personal information..." in the Trust
Center becomes enabled ONLY if you use Office Button/Prepare/Inspect Document
! Thanks so much! It was driving me crazy!!!!

 

[Beth Melton]

This one drove me nuts too for awhile. Originally we were told the
"Remove personal information" option was there only for backwards
compatibility and would be enable only for documents created in previous
versions with the option selected. Yet we were seeing reports of documents
created in Word 2007 with the option selected. I finally figured out it was
due to the Document Inspector and your question helped shed some additional
light on what happens exactly, (that where you run the Document Inspector is
important), so thanks to you we now know more.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP
https://mvp.support.microsoft.com/profile/Melton

What is a Microsoft MVP? http://mvp.support.microsoft.com/gp/mvpfaqs