Remote Downlevel Documents

[James]

Hello,

We are experiencing zero-byte remote downlevel documents
that are originating from some Windows XP Pro SP1
machines. These documents do not actually cause any
problems with our printers and no print job is actually
printed.
We are a mixed OS environment and some machines are being
tested with XP Pro. We discovered these zero-byte print
jobs as they were being captured in print queues that
hadn't been connected to a physical printer. So, these
jobs have been building up until we clear them.

I have checked the hotfixes/patches on two XP machines and
noted that one had Q324720 installed, the other didn't.
The one without this patch installed is sending out zero-
byte print jobs all over the network and the other isn't.

Does anyone else have this problem, or know if this is an
issue with SP1 and not SP1a?

Also, we currently have GPO's for our 2000 machines, but
not our XP test machines. Could the XP machines be sending
out requests/queries etc????

James

 

[Alan Morris\(MSFT\)]

This sounds like the clients do not have a connection to the server, but
rather have a local printer that prints to the a Local Port with the name
\\Printserver\sharename. Could you confirm the configuration of the
printer on the client?

Are any of the XP machines generating the files used as a Terminal service
client? Not sure about any difference between SP1 and SP1a. I do not think
GPO has anything to do with this.

What is the OS on the target server?

thanks

--
Alan Morris

Microsoft Printing Team

http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
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