Remote Desktop - dual monitor issue

[Guest]

I am running Citrix to login to work and have installed Remote Desktop
Connection (Terminal Services Client 6.0) for Windows XP (KB925876) to allow
Remote Desktop to display across both monitors.

I have a laptop with a 14 inch monitor and a 19 inch Sceptre monitor that
connects to the laptop. The resolution on the laptop is 1024x768 and the
19inch has 1280x1024. The issue that I am having is that when I start up
Citrix, the RDP client starts up and attempts to span both monitors but only
spans 3/4th of each monitor and not the full width of both monitors. When I
first installed the terminal services client, it spanned both monitors.
Every so often, upon startup, it would span 3/4ths of each monitor and I
could disconnect from citrix and restart the RDP and it would work. Now, it
won't ever span the entire both screens no matter how many times I close
down the citrix connection.

Any help would be appreciated.

 

[Christa Anderson [MSFT]]

Hi, Jay,

Are you using the RDP client or the Citrix client to remotely access your
work computers? You may need to check with Citrix support.
--
Regards,
Christa Anderson [MSFT]
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