Remote call service terminated

V

Victor

Please help. My PC has just began getting a "The system
is shutting down" message just seconds after I connect to
my dial-up connection. The message goes on: "This
shutdown was initiated by NT AUTHORITY\SYSTEM" and "Remote
call service terminated".

Then a timer appears and counts down and my PC restarts.

What's happening here and how can I fix this? Please
help. Thank you.
 
J

Jupiter Jones [MVP]

Victor;
DISCONNECT the subject computer from any network IMMEDIATELY.

Install or enable a firewall IMMEDIATELY:
http://support.microsoft.com/?kbid=283673

VERY IMPORTANT to repair, closing ports is NOT enough.
Download the patch from the Windows Catalog.
http://support.microsoft.com/?kbid=323166
You want: 823980
You may need to do this at an uninfected computer and burn to CD or
save on floppy.

This is the IMPORTANT fix by Ron Martell:
http://www.bigblackglasses.com/Article.aspx?Article=342

After this is resolved prevent similar occurrences by installing ALL
Critical Updates from Windows Update.
Keep antivirus up to date and run at least weekly.
Install or enable a firewall.
 

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