Remote Assistant

  • Thread starter Thread starter Thomas Grassi
  • Start date Start date
T

Thomas Grassi

REmote Assistant not working please help

Try to connect to another windows xp computer and get this in the event log

Event Type: Information
Event Source: Remote Assistance
Event Category: None
Event ID: 5274
Date: 3/9/2005
Time: 7:49:49 PM
User: N/A
Computer: TGKW001
Description:
Expert (local user: TGKW001\Thomas R Grassi Jr) has opened the following
ticket:
65538,1,192.168.1.47:3389;phs2008:3389,*,JyOvGj5JYxETtkxyJn4u8pcidrPtXuXZgKlbcmns2wc=,*,*,gEJjr7MyPT6ntoDo9U8G/ME/zUI=.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

That does not look normal

I was on another ISP before switching over to DSL and ever since then I am
unable to use RA

I have the same firewall software installed on my computer as I did before
switching ISP's.

I use Mcafee Firewall
I have Windows XP Pro SP2

the other computer also runs Mcafee Firewall
is Windows XP Home Edition SP2

Any ideas or suggestions

Thanks in adavnce

Tom
 
try posting your question at
microsoft.public.windowsxp.work_remotely

you will have a better chance of getting non-general help in a
special-purpose newsgroup than in a general-purpose newsgroup.
 
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