remote assistance

  • Thread starter Thread starter ozzie airmon
  • Start date Start date
O

ozzie airmon

I tried to connect to my friends computer and i got the
following error message

Remote Assistance connection could not be established
because the remote host name could not be resolved.
Please try again.

how do i solve it
 
Dear Eric

Thank u so much for taking your time out to assist me.
Please excuse my outrageous ignorance but how do I check
if my
computer is behind a firewall ?

thanx
 
My fault, the computers that you are trying to connect to
are I assume through some kind of high speed service? If
there is a box between your high speed modem and your
computer, it may be a firewall, or using XP, you can also
enable XP firewall software. Basically, you end up
stopping the packets (ports) from getting through to the
computer.
 
Actually, my connection is currently a slow dialup, while
my friend has a high speed service.Also I have'nt
actively enabled XP firewall software.

Thanx for keeping up with my issue.
 
Back
Top