Remote assistance thru VPN

  • Thread starter Thread starter Dan
  • Start date Start date
D

Dan

Hi,
My laptop home users connect trhu VPN with L2TP Ipsec to y Office. Works
great.

But when I try to do Offer remote assistance, it does not work.
Remote desktop works great but bot remote assistance.

No firewall are being used on the client side..

Any suggestion?
 
Yes I did.

Actually I should have mentionned that it is working great on my LAN.

It is only when user are connecting with VPN that remote assistance does not
work.

Thanks

Dan
 
Does solicited remote assistance work? work flow is little different between
offer and solicited RA.

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