Remote Assistance: never get the "Take Control"

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I have tried this on my home LAN from four different XP PCs. I can request
assistance, and accept the request but a window is supposed to pop-up with a
Take Control button (or so the help file says). I never get the window on
any of the PCs. I cannot figure-out how to go to the next step.

Anyone able to help? Thanks.

- Jeremy
 
OK, with UPnP enabled on my router, I can make the connection. However, it
quits almost immediately with "You have been disconnected from Jeremy's
computer." But it gives no reason.

Any suggestions?

Thanks,
Jeremy
 
Greetings Jeremy,

If you've been trying it over and over without rebooting, you'll get this behavior. Reboot
both PCs and then try again.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2005 Jonathan Kay.
You *must* contact me for redistribution rights.
 
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