Reinstalling Office 2003

[Guest]

Hi all,

I am having problems with Outlook 2003, and I am probably going to have to
uninstall & reinstall all of MS Office in order to fix things in Outlook.

I tried the repair option, but no luck there. My question is...If I
uninstall Office 2003, will I have to reinstall all of the security updates
all over again? I have dialup, and it took a long time to download some of
the updates!

Wonder if MS has a CD rom with all of the Office updates on it?

 

[DL]

Sounds like taking a sledgehammer to crack a nut.
What problems do you have?

 

[Guest]

I cannot use the Import, Export function (I am getting an error message that
says--"Internal Translation System Error").

Nor can I add contacts to the address book.

 

[Brian Tillman]

I cannot use the Import, Export function (I am getting an error
message that says--"Internal Translation System Error").

To what and from what do you wish to export?

Nor can I add contacts to the address book.

You don't add contacts to the address book. You add them to a Contacts
folder. The address book contains no information.

 

[Guest]

I will have to research your answer, since I'm fairly new to Outlook.

The first time I installed Outlook, I was able to import my address book
from OE6...Why the error now?

 

[Guest]

So far I cannot even add anything to the contacts list...The contacts folder
cannot be opened.

 

[Guest]

Correction, I can add contacts to Outlook’s address book…It’s just that I
cannot import them from Outlook Express 6. In fact, I cannot use the Import
and Export wizard at all in Outlook 2003.

It keeps giving me the same old error message —“Internal Translation System
Errorâ€.

I have tried Google, Dog pile, etc, and cannot find anything related to this
error message.

I’m paving new ground here I reckon. : -(

 

[ernie]

When does the error message arise during the Import/Export process? Give
more detail, have you exported the Windows Address Book (that is part of
OE6)? What format did you choose?
ern.

 

[Guest]

Hi Ernie,

I guess I need to start from the beginning.

I installed Office 2003 about 2 to 3 months ago, but my system resources
could not quite handle Outlook, so I uninstalled it for the time being, until
I could get more ram. But before I uninstalled it, I had imported my
contacts from OE6 (.csv format--This was stored on a USB drive) into Outlook.
After deciding to uninstall Outlook, I decided to delete the .pst (?) folder
that had been created, and thus deleting my contacts with it.

Finally, after installing more ram this week, I reinstalled Outlook. But now
I when I click on "File" / "Import and Export"--I get the error message.

I've tried a repair install a couple of times, but it has been of no help.

 

[ernie]

Just to be absolutely clear, the Import/Export Wizard does not appear, but
the error message box does, when you click Import/Export on the File menu?

I assume, from your subject line, that you have done a complete reinstall of
Office 2003. I am out of ideas, but you *might* get an answer from a search
of the MS Knowledge Base rather than Google.

Good luck,
ern.

Hi Ernie,

I guess I need to start from the beginning.

I installed Office 2003 about 2 to 3 months ago, but my system resources
could not quite handle Outlook, so I uninstalled it for the time being, until
I could get more ram. But before I uninstalled it, I had imported my
contacts from OE6 (.csv format--This was stored on a USB drive) into Outlook.
After deciding to uninstall Outlook, I decided to delete the .pst (?) folder
that had been created, and thus deleting my contacts with it.

Finally, after installing more ram this week, I reinstalled Outlook. But now
I when I click on "File" / "Import and Export"--I get the error message.

I've tried a repair install a couple of times, but it has been of no help.

 

[Guest]

Correct--I get an error message when I click on File/ Import-Export.

I didn't do a complete removal of Office--I just used the wizard in
Add-Remove programs to make installation adjustments with a few Office apps
(Including Outlook).

I am wondering if a complete reinstall of the whole Office program is in
order.

 

[ernie]

I have been encouraged to monitor the Outlook.Contacts group where another
poster has your problem. I will relay the suggestions they receive if you
cannot find it.
ern.

 

[Guest]

Much obliged Ernie.

Maybe someone can find a fix for this.

 

[rustyfender04]

Followup...

I did manage to move my contacts from OE6 to Outlook, by selecting "all" in
OE and dragging them over to Outlook's contacts folder.

Still trying to find a fix for the Import/ Export wizzard though.

 

[ernie]

Does this help?

You receive a message when you try to import or to export files in Outlook
2003: "Microsoft Outlook cannot start the required translator"
http://support.microsoft.com/?scid=kb;en-us;829985&spid=2520&sid=888

Regards,
ern.

 

[rustyfender04]

Ernie, you're a genius!

Import and Export wizard is up and running, and I just imported all of my
e-mail and message rules from OE
6! Now that I think about, I believe that this is the way that I imported
my contacts, mail, etc. the first time back in March--Not from a .csv file
as I first thought.

I hope this thread is a big help for someone else later on.

One thought though--My MSOcache is stored on F drive. Could it have been
deleted or corrupted when I went about the process of removing temp files?
I remove them from time to time.

 

[ernie]

No genius, rusty, just learning, like you. I have seen your, sometimes
farcical, conversations with Russ Valentine and have gotten answers to
questions I didn't know I needed to ask.
Glad to be of help.
ern.

 

[Brian Tillman]

Import and Export wizard is up and running, and I just imported all
of my e-mail and message rules from OE

You should never import messages from Outlook Express because that changed
the Received to be the time of import. Instead, you should export from
Outlook Express.

 

[rustyfender04]

I just checked, and the letter dates look to be the ok to me.

Am I missing something?

 

[Brian Tillman]

I just checked, and the letter dates look to be the ok to me.

Am I missing something?

Apparently you were lucky.