registry error blue screen

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G

Guest

whenever my computer begins to load the logon screen I get a blue screen that
says Registry error, I wrote down the numbers that appeared on the screen if
anyone can help me with this, it would be great.

the numbers the showed up on the screen are
0xE2258B60, 0x008C80AD, 0x000001D6
 
Hi

Could you please post the Stop Code from the BSOD - the number before the
brackets?

--


Will Denny
MS-MVP Windows Shell/User
Please reply to the News Groups
 
the number before the brackets is 0x00000051

Will Denny said:
Hi

Could you please post the Stop Code from the BSOD - the number before the
brackets?

--


Will Denny
MS-MVP Windows Shell/User
Please reply to the News Groups
Click to expand...
 
according to the site, I have to contact microsoft for help, but when i did,
it asked for Product ID# which can only be accessed by logging on to windows,
which I can't do. Is this a way to fix this without the product ID#?
 
Jason said:
according to the site, I have to contact microsoft for help, but when
i did, it asked for Product ID# which can only be accessed by logging
on to windows, which I can't do. Is this a way to fix this without the
product ID#?
Click to expand...

They want the Product Key number that is on a sticker on the computer
or, if you bought retail, on a bright orange sticker on the retail CD
package.

Malke
 
No, it says Product Identification number, & last I checked, that's different
than the product key, so if possible, could someone tell me a way to get to
product identification number without having to log on to my username?
 
Jason said:
No, it says Product Identification number, & last I checked, that's
different than the product key, so if possible, could someone tell me
a way to get to product identification number without having to log on
to my username?
Click to expand...

Did you speak to a human so you could tell them you can't get the
Product ID#?

MS phone number for hot fixes in USA - 800-936-5700
MS International Support -
http://support.microsoft.com/common/international.aspx

1. Can you get into Safe Mode?
2. Log on with another account?
3. Try Last Known Good Configuration?

You could boot with a rescue system like a Bart's PE and look at this
registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion
Listed under ProductID

I also don't see in any of those articles where you need to contact MS
for a hotfix. The STOP: 0x00000051 is an I/O error that resulted in a
corrupted registry.

http://msdn.microsoft.com/library/default.asp?url=/library/en-us/w2kmsgs/442.asp

If you can't boot Windows at all, how are you going to install the
hotfix anyway? If you haven't tried Last Known Good Configuration,
that's your next step. If that doesn't work, then these articles may
help:

How to Troubleshoot Registry Corruption Issues -
http://support.microsoft.com/?id=822705

Corrupted Registry Recovery -
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q307545

You may also have hardware issues which are the root cause of the
problem. I would check the RAM and the hard drive.

http://www.elephantboycomputers.com/page2.html#Hardware_Troubleshooting

Malke
 
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