Unless Dell has changed very recently, I believe they still
provide a real OEM Windows XP installation CD for an additional
$10 if you order it with the computer. It's well worth it, in my
view.
Zub said:
Sorry you only get the blue CD set. The Dell Red one is worth
$300.00 before taxes!
Just wanted to let you know.
Have a Happy New Year!
Please read more carefully what was said...
*'...if you order it with the computer...'
You are speaking of 'after the fact' - if you order the CD with the system,
you get it inexpensively. Also if your system is still under warranty and
you request it - there *may* be a discounted price. As for the color of the
CD - not that it matters - everyone I have gotten (in the hundreds at
least - probably the thousands actually) has been blue and an actual Windows
XP installation CD - Dell OEM version.
The situation you are in may be unique - as you mentioned 'refurbished' and
never statged how long ago it was purchased nor if it is under warranty any
longer. Also - I have given you an alternative to get a new OEM Windows XP
Professional installation CD/License for $150 in another response... That
is your best option at this point after your phone call.