Red X

[Guest]

I have been reading some of the postings about the empty box in Windows Mail
with the red X. I'm sure I never had this problem before and I haven't
changed anything. I'm running a Dell XPS 410 with Vista Home Premium, 2GB
RAM, use AVG Anti-Virus with Firewall and do not have the Windows Firewall
activated. Under Tools/Options/Security I have the "Block images ..." option
unchecked.

Does anyone have any other ideas?

 

[Guest]

I need to add something to this that I just discovered. On an e-mail from a
friend that was supposed to have a pic and had the box/red X instead, I hit
reply to ask the friend to check and see if her settings were right. When I
hit the reply button it would not send. I tried this same thing on another
e-mail with box/red X and the same thing.Then I also discovered a couple of
e-mails where I could not right click, "Save As" and save the attachment to
my desk top for scanning before opening it. I've always done that and never
had a problem.

 

[Andre Da Costa[ActiveWin]]

Disable your antivirus and to see if its the root cause. Can you do a System
Restore to an earlier point before you started experiencing this problem?

 

[Guest]

Well, here's another twist. I went back to Windows Mail and into the trash
folder; tried opening the e-mail with the box/red x and the picture now shows
up. Then I opened an e-mail that I had not been able to save the attachment
on and this time was able to "Save As" to my desktop.

I've had the same anti virus ever since I got the computer and no problems,
ever. I really don't want to do a system restore because this has been
happening for a while and I don't know how long. I've just been putting up
with it and putting off trying to find an answer.

I guess I will just trash anything I have a problem with and then go into
the trash and see if that continues to work. I sure miss old Outlook Express.
I have used that for years, until I bought this new computer -- and I never
once had a problem with it.

Thanks for taking the time to answer.

 

[Guest]

I don't want to do a system restore because I don't recall exactly when this
started happening. I just haven't taken the time to do anything about it
until now. Disabling my anti virus did not help.

I just received an e-mail full of joke pictures. Out of all the pictures,
about 4 showed up and the others were box/red X.

Linket

 

[Guest]

If the antivirus program is from Norton or McAfee, you'll probably
have to uninstall it, not just disable it, to keep it from causing
problems with Windows Mail, although seldom immediately.

 

[Guest]

I have to apologize to Andre Da Costa. I was in too big a hurry and later
discovered that what I disabled was my sypware program. So then I did disable
my anti virus, which is AVG. After disabling, the pictures came through. I
wrote to AVG about this problem. If they write back with a fix I'll let you
know.

I do not use MacAfee or Norton and wouldn't.

Thanks,
Linket

 

[Frank Saunders MS-MVP IE,OE/WM]

I have to apologize to Andre Da Costa. I was in too big a hurry and later
discovered that what I disabled was my sypware program. So then I did
disable
my anti virus, which is AVG. After disabling, the pictures came through. I
wrote to AVG about this problem. If they write back with a fix I'll let
you
know.

Uninstall AVG.
Then do a Custom install of AVG and do NOT install email scanning.