RECOVERY CONSOLE


S

Stephen

A Toshiba Satellite Pro laptop with a manufacturer build
won't boot - won't start because the ntoskrnl.exe file is
either missing or corrupted. This laptop has been working
fine for the last 2 years.

When I try to logon to the Recovery Console I am prompted
to enter the local Administrator's account (normal).
However, I am getting an incorrect password error. After
awhile of trying to remember what else I could have set it
as, I checked the Microsoft site and found the following
article:

http://support.microsoft.com/default.aspx?scid=kb;en-
us;308402

Looks like this is a known issue and there is a
workaround. There is a new set of setup disks that you
can download and boot to to correct the problem, however,
this laptop doesn't have a floppy drive.
 
Ad

Advertisements

M

Michael Solomon \(MS-MVP Windows Shell/User\)

It may be asking for the hidden admin account password. If none is set
during installation, the password is blank. The user ID is Administrator.
 
Ad

Advertisements

A

Alan Kincer

I am having the exact same problem (Panasonic laptop).
It's maddening because I still have another issue to deal
with after this.

I just got on the phone with Microsoft. So far all they're
doing is taking some information. I will pst if there is
any action.

I don't know if this is an accessability issue but I will
pot here anyway.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

recovery console 1
Recovery Console 1
Recovery Console 0
recovery console 1
recovery console 0
Recovery console 0
Using Recovery Console 5
Windows recovery console 1

Top