I reloaded Windows XP MCE 2005 SP2 on the laptop because I thought
possibly one or more files may have been missing from the pre-installed
Windows XP MCE 2005 SP2 installation on the laptop due to this error and
it occurs again after installng the Recovery Console. Thus I have
essentially completely removed the Recovery Console and installed it
again.
This is frustrating!
I will remove the Recovery Console per the instructions, but I doubt it
will do any good after I had already reloaded the Windows XP MCE 2005
SP2 on the laptop.
Any other suggestions in the meantime?
You could try completely removing the Recovery Console and then
reinstalling it, to see if the error message recurs.
http://support.microsoft.com/default.aspx?scid=kb;en-us;307654
(delete instructions also on the same page)
--
Jon
The problem with troubleshooting is that trouble shoots back.
There is plenty of evidence to suggest that "Mark"
<nipperspot-at-hotmail-dot-com> wrote the following in
The Gateway MX6920 laptop has a system restore feature that displays
some text with a two second countdown to press F11 to enter the System
Restore (second partition on the hard drive -- D
. This is blocking
the Recovery Console prompt appearing, however, if I press the space
or an arrow key, the menu does appear where I can boot in to either
Windows XP MCE 2005 or Recovery Console. When I select Recovery
Console, this error occurs:
File \minint\system32\biosinfo.inf could not be loaded.
The error code is 14.
Setup cannot continue. Press any key to exit.
Now I need to figure out why this occurs. I could not find anything
in the Microsoft Knowledge Base about this error or problem.
Any suggestions or solutions on this error?
Couple of possibilities....
(1) The "timeout=" setting in your [boot loader] section may be too
low.
(2) Your system is using another boot.ini on one of your other drives
(ie another drive is the active partition) if you have a multidrive
setup.
--
Jon
Now that we have all this useful information, it would be nice to be
able to do something with it. Actually, it can be emotionally
fulfilling just to get information. This is usually only true,
however, if you have the social life of a kumquat.
-UNIX Programmer's Manual
"Mark" <nipperspot-at-hotmail-dot-com> wrote in message
Thanks for the information.
I checked the c:\boot.ini file and it shows the following in the
[operating systems] section:
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Windows XP Media Center
Edition" /noexecute=optin /fastdetect
C:\CMDCONS\BOOTSECT.DAT="Microsoft Windows Recovery Console"
/cmdcons
and the C:\CMDCONS directory exists along with the BOOTSECT.DAT
file.
I'm not sure why the prompt is not displaying on boot up.
It should still install successfully despite any message about an
upgrade option being, or not being available.
It should add a line like
C:\CMDCONS\BOOTSECT.DAT="Microsoft Windows Recovery Console"
/cmdcons
to your c:\boot.ini file.
You could try adding that manually.
Check your various drives in the root folders for a folder
C:\cmdcons, D:\cmdcons etc. which is where Recovery Console is
stored.
--
Jon
If you would be well served, serve yourself
It's certainly worth mentioning that "Mark"
<nipperspot-at-hotmail-dot-com> had previously written the
following in message I tried to install the Recovery Console in Windows XP MCE 2005 SP2,
but an error occurs, and continues to install. However, after the
Recovery Console installation and restart of Windows, there is no
prompt to enter in to the Recovery Console.
I run:
E:\I386\WINNT32.EXE /cmdcons
This Windows Setup error message displays:
The option to upgrade will not be available at this time because
Setup was unable to load the file E:\I386\WINNTUPG\NETUPGRD.DLL.
The system cannot find the file specified.
Then the Windows Setup window displays that the Recovery Console
needs approx. 7MB of disk space to install and click Yes to
install or No. I click Yes and the Recovery Console installs
without any errors. The last dialog window that appears shows
that the Recovery Console successfully installed.
Anyone else experiencing this error or is this a known problem?
Thanks.
