dasjournal said:
The recent .ani patch that was released last Tuesday (3rd April)
has, since then installation, caused the computer (Windows XP Pro
SP2) to lockup at random times. I also installed the Realtek High
Definiton Audio patch as well.
The computer is up-to-date according to Microsoft Update, and has
been checked for viruses, spyware, etc. I have also checked the
memory as well.
Can anyone help me?
Shenan said:
What happens if you uninstall the two patches?
I have removed the Realtek High Definition Audio hotfix, and
reinstalled my Realtek Audio device in Windows, by letting XP
choose the drivers from the Realtek install folder.
Anyway, I'll see how this goes...
If you would like me to uninstall the .ani hotfix as well, please
ask.
Well - I am not telling you to do anything - I am asking what you have tried
and pointing out the logical 'next steps'.
In your original post you stated that your problem appeared after you
installed the .ANI patch and that you also installed the RealTek patch as
well. I assumed you did the latter because you were having the trouble
described in the RealTek fix web page. I assumed you did the former either
because of automatic updates or just good computer maintenance.
- If you were not having the RealTek issues - then you never had to install
the RealTek patch.
- You should only install drivers from each hardware manufacturer's web
page/provided media - not the Windows Update site.
- If you did not have trouble until you installed the two patches - then the
logical test to see if they are causing the trouble is to uninstall them.
Change your automatic updates so that it downloads but asks you when to
install. That way you still get notified (without any effort on your part)
when new patches are out - but you get to choose what/when you install.
After you removed the RealTek stuff - is your computer locking up anymore?
If so - the next logical step is to undo the only other thing you said you
did before you noticed the issue and uninstall the ANI patch.