receiving duplicate attachments in Outlook for GMail IMAP

  • Thread starter Thread starter Richard
  • Start date Start date
R

Richard

Hi,

I'm using Outlook 2007. I have my Gmail account set up as IMAP.

When I receive an e-mail message in my Gmail account in Outlook that has
attachments, I receive two copies of each attachment. For example, a message
may have one attachment, but there are two attachments in the message. If
there are two attachments, I receive four attachments in the message.

However, when I check my Gmail account, the same message only has the
original attachment.

Any ideas on why this happens?

Thanks,

Richard
 
Hi Diane,

Yes, I use Kaspersky Internet Security 8.

Richard

Diane Poremsky said:
are you scanning incoming email with an antivirus scanner?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Richard said:
Hi,

I'm using Outlook 2007. I have my Gmail account set up as IMAP.

When I receive an e-mail message in my Gmail account in Outlook that has
attachments, I receive two copies of each attachment. For example, a
message
may have one attachment, but there are two attachments in the message. If
there are two attachments, I receive four attachments in the message.

However, when I check my Gmail account, the same message only has the
original attachment.

Any ideas on why this happens?

Thanks,

Richard
Click to expand...
Click to expand...
 
Disable mail scanning or uninstall it. See if it works now after a reboot.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Richard asked:

| Hi Diane,
|
| Yes, I use Kaspersky Internet Security 8.
|
| Richard
|
| "Diane Poremsky [MVP]" wrote:
|
|| are you scanning incoming email with an antivirus scanner?
||
|| --
|| Diane Poremsky [MVP - Outlook]
||
||
||
|| Outlook Tips by email:
|| mailto:[email protected]
||
|| EMO - a weekly newsletter about Outlook and Exchange:
|| mailto:[email protected]
||
|| ||| Hi,
|||
||| I'm using Outlook 2007. I have my Gmail account set up as IMAP.
|||
||| When I receive an e-mail message in my Gmail account in Outlook
||| that has attachments, I receive two copies of each attachment. For
||| example, a message
||| may have one attachment, but there are two attachments in the
||| message. If there are two attachments, I receive four attachments
||| in the message.
|||
||| However, when I check my Gmail account, the same message only has
||| the original attachment.
|||
||| Any ideas on why this happens?
|||
||| Thanks,
|||
||| Richard
 
Thanks. I tried this and it worked.

As a test, after turning off content filtering I turned it on agtain, and it
is working.

Not sure why this is happening. Maybe a Gmail glitch?

Thanks,

Richard
 
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