D
Darrell Gorter[MSFT]
Hello
I still need more log files for the investigation that we are doing:
If people are running into this can you send me the log files.
Can you send me some of the log files from the system?
%windir%\logs\cbs\*.*
%windir%\WindowsUpdate*.log
%windir%\inf\setupapi.dev.log
%windir%\winsxs\poqexec.log (if exists)
%windir%\winsxs\pending.* (if exists)
%windir%\Performance\WinSAT\Datastore\*.*
%windir%\System32\winevt\Logs\application.evtx
Try booting to the Windows Vista DVD, choose the repair option in the lower
left-hand corner.
Choose to boot to a CMD prompt, copy the log files to a temp folder (or
onto removable media if available)
while in the repair more after copying the files to a temp location, you
should be able to choose the system restore option.
This should get you back operational.
Then send me the log file.
Remove the online section from the email name listed here before sending
(e-mail address removed).
This is the blog on the issue:
http://windowsvistablog.com/blogs/windowsvista/archive/2008/02/19/update-on-
windows-vista-sp1-prerequisite-kb937287.aspx
Thanks,
Darrell Gorter[MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights
I still need more log files for the investigation that we are doing:
If people are running into this can you send me the log files.
Can you send me some of the log files from the system?
%windir%\logs\cbs\*.*
%windir%\WindowsUpdate*.log
%windir%\inf\setupapi.dev.log
%windir%\winsxs\poqexec.log (if exists)
%windir%\winsxs\pending.* (if exists)
%windir%\Performance\WinSAT\Datastore\*.*
%windir%\System32\winevt\Logs\application.evtx
Try booting to the Windows Vista DVD, choose the repair option in the lower
left-hand corner.
Choose to boot to a CMD prompt, copy the log files to a temp folder (or
onto removable media if available)
while in the repair more after copying the files to a temp location, you
should be able to choose the system restore option.
This should get you back operational.
Then send me the log file.
Remove the online section from the email name listed here before sending
(e-mail address removed).
This is the blog on the issue:
http://windowsvistablog.com/blogs/windowsvista/archive/2008/02/19/update-on-
windows-vista-sp1-prerequisite-kb937287.aspx
Thanks,
Darrell Gorter[MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights