Really messed up problem

[Guest]

I've had my new computer for about 2 months now, and everything's been going
great....Until I got home from school. (I'm on my old computer now.)

Anyways, this new computer is running Windows Vista Home Premium. I had put
it to Hibernate last night, and when I get home, I turn it on. That little
loading bar thing shows up like normal, then the screen goes dark like it
does before the login screen shows up. Except, it stays that way for nearly
30 minutes, which is when I get mad and force shut it down using the power
button. I then turn it on and am asked if I want to use Safe Mode. So, I
choose Safe Mode and it lets me log on. So then, I do a System Restore to
yesterday afternoon, before I updated AIM. I then go to restart my
computer....Same thing happens. I force shut it down, restart in Safe Mode,
then run a Virus scan. Nothing. So then I shut down my computer, turn it back
on, and now it's been at a dark screen for about 20 minutes while I do my
normal stuff on this computer.

Has this happened to anyone before, and if so, what fixed it?

 

[Guest]

Well, after booting into Safe Mode and checking the Event Viewer, it seems
the problem source is called "Kernel-Power". Basically, it says: "The last
sleep transition was unsuccessful. This error could be caused if the system
stopped responding, failed, or lost power during the sleep transition."

Something must have messed up when I was putting my computer to Hibernate.

Now that I know what the problem is, does anyone know how to fix it?

 

[Andre Da Costa[ActiveWin]]

Boot using the "Last known Good startup" and see if it corrects the issue.

 

[Guest]

I chose it, then got the loading bar.....Same thing happened. =\

 

[Guest]

Well, I found a setting that lets me revert back to original factory
settings, so I backed up everything onto my iPod. I'll try this, and if it
doesn't work...I'll just CRY.

 

[Andre Da Costa[ActiveWin]]

Try doing a system repair. Boot off your Windows Vista Home Premium DVD, go
into the Recovery Environment, choose Repair, > select your installation and
do a Repair startup.

 

[Guest]

Home Premium came pre-installed on this, so I could already to the repair
startup. That didn't work either, so I just reformatted the drive using the
HP diagnostic tool that was installed on this thing.

 

[Guest]

Okay, I just rebooted and the same thing happened. O_o.

 

[Andre Da Costa[ActiveWin]]

Its time to contact HP support about this issue. Looks like its beyond
Windows.

 

[Guest]

Reformatting fixed the problem, but I just went to change the screen
resolution and screen went dark.

If it doesn't come back I guess I'll contact HP support.

 

[waweech]

I'm curious to know if you have learned anything new since you first had this
problem. I have had a very similar problem since I updated AIM on my Vista
PC. (I note that updating AIM seemed to be the beginning of your problem.) In
my case, I can log on to my PC with an administrator account but if I try to
log on with a standard user account, I get the same black screen that you
describe.

Thanks.