Read Receipt received when not requested ?!?

[beauco]

Hi there,

I have a user here on OL2003 who has NOT ticked "request read receipt"
in his tracking option (also not "request delivery receipt" btw).
But from one specific user he SOMETIMES still gets a read confirmation
email.

I cannot get my head around this. What could trigger a read
confirmation being sent to him, when he has not set "request read
receipt" ?

Help much appreciated.

 

[Vince Averello [MVP-Outlook]]

This is an extreme long shot but does the user have any Rules Wizard rules
that might be requesting receipts on certain items?

 

[beauco]

No rules are defined in the Rules Wizard.

Thanks

 

[Vince Averello [MVP-Outlook]]

Hmmm, so the user didn't request it, Outlook wasn't asked to request it. Is
there any sort of pattern to the phantom requests?

 

[Eugene Taylor]

Has the user installed any software like watch your back or anything that
messes with read reciepts?

 

[beauco]

only one pattern and that is that its emails sent to one and the same
person. But then again, not all emails.
i.o.w. for some emails sent to a specific user a read receipt is
received.

 

[Diane Poremsky [MVP]]

did he ever set a rule to request them for this user? If so, there might be
a disconnect between the rules on the server and on the client and you can't
see the rule...

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

 

[beauco]

I have updated OL2003 to SP2, lets see what happens the next few days.

Thanks for your help so far

 

[beauco]

Update to Office SP2 fixed problem. Thanks