Read messages reappear

[Ray K.]

I have an Outlook 2000 user who has a laptop that he travels with while
out of the office. Before he leaves he attaches to the network and
downloads all his new messages that he wants to read and answer on the plane
or in the hotel. When he comes back to the office and reconnects to the
network all of his old e-mails reload to where they were before he left.
None of the changes or deletions take affect from his laptop. All of the
mail goes back to being unread. He gets tons of e-mail so you can see this
might be really aggrevating.
I've done this on my laptop and all the changes take affect as soon as I
reconnect to the network. Nothing reloads to the original state. Is there
a setting in Outlook that is on in mine and off in his?

Thanks,
Ray K.

 

[Milly Staples [MVP - Outlook]]

ARe you using Exchange in the Office? Is this user using an offline file
(.ost)? How is the user collecting mail? To Personal Folders or the
Exchange mailbox?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, Ray K. asked:

| I have an Outlook 2000 user who has a laptop that he travels with
| while out of the office. Before he leaves he attaches to the network
| and downloads all his new messages that he wants to read and answer
| on the plane or in the hotel. When he comes back to the office and
| reconnects to the network all of his old e-mails reload to where they
| were before he left. None of the changes or deletions take affect
| from his laptop. All of the mail goes back to being unread. He gets
| tons of e-mail so you can see this might be really aggrevating.
| I've done this on my laptop and all the changes take affect as
| soon as I reconnect to the network. Nothing reloads to the original
| state. Is there a setting in Outlook that is on in mine and off in
| his?
|
| Thanks,
| Ray K.