read flag on outlook messages


J

jhayes

Hello,

I am having a user who has seen where his e-mails get marked as read by
themselves on several occasions. He does not highlight them or anything. has
anyone seen this?


thanks,
 
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B

Brian Tillman

jhayes said:
I am having a user who has seen where his e-mails get marked as read
by themselves on several occasions. He does not highlight them or
anything. has anyone seen this?
In addition to Ben's suggestions, some antivirus or -spam scanners have that
side-effect.
 
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J

Judy Gleeson MVP - Outlook

And he may be using the Reading Pane - so check the settings in Tools |
Options | Other | Reading Pane.


--
Judy Gleeson - MVP Outlook
Acorn Training and Consulting
Canberra, Australia
www.acorntraining.com.au
When you post in here, always include your version, SP level, and mode (if
applicable) of Outlook - you can find this information in Help | About. Also
include the type of mail account(s) you use and any other pertinent details.
Be sure to put a concise summary of your question in the subject line, and
the full details in the body of your post.
 

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