Read the manual that came with the machine or go to Dell's support site and
look up the information on how to Restore to factory default. If you received
any disks with the machine that are used to restore/recover, normally you put
the first disk in the CD tray, shutdown, wait approx 10 secs and reboot. You
should then get a prompt letting you know it will format/reinstall and ask if
you want to continue, reply Y (yes) and sit back.
If you didn't recieve any disks, they may have placed the restore/recover
files on a hidden partition and you will have to either have made a disk to get
to the partition, or an app/utility may be on your machine already.
--
Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/
Suggested posting do's/don'ts:
http://www.dts-l.org/goodpost.htm
How to ask a question:
http://support.microsoft.com/kb/555375