Random reboot

R

Ricardo

Hi, i have a random reboot problem. It happens only in my
windows xp sp 1 partition, every 3 hours and only if i
use some kind of audio.

This is the full memory dump analysis. I would be very
grateful if you can send me some clues.

Thanks

Microsoft (R) Windows Debugger Version 6.3.0005.1
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\WINDOWS\Minidump\MEMORY.DMP]
Kernel Dump File: Full address space is available

Symbol search path is: SRV*d:\archivos de
programa\debugging tools for windows\downstream
store*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows XP Kernel Version 2600 (Service Pack 1) UP Free
x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 2600.xpsp2.030422-1633
Kernel base = 0x804d4000 PsLoadedModuleList = 0x80543530
Debug session time: Tue Feb 17 15:43:38 2004
System Uptime: 0 days 3:04:03.620
Loading Kernel Symbols
...........................................................
...........................................................
...
Loading unloaded module list
..................
Loading User Symbols
**********************************************************
*********************
*
*
* Bugcheck
Analysis *
*
*
**********************************************************
*********************

Use !analyze -v to get detailed debugging information.

BugCheck A, {35423e0, 2, 0, 805fa25a}

Probably caused by : ntoskrnl.exe ( nt!NtQueryKey+48 )

Followup: MachineOwner
---------

kd> !analyze -v
**********************************************************
*********************
*
*
* Bugcheck
Analysis *
*
*
**********************************************************
*********************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely
invalid) address at an
interrupt request level (IRQL) that is too high. This is
usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 035423e0, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000000, value 0 = read operation, 1 = write
operation
Arg4: 805fa25a, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: 035423e0

CURRENT_IRQL: 2

FAULTING_IP:
nt!NtQueryKey+48
805fa25a 84ba00000083 test [edx+0x83000000],bh

DEFAULT_BUCKET_ID: DRIVER_FAULT

BUGCHECK_STR: 0xA

LAST_CONTROL_TRANSFER: from ffdff980 to 805fa25a

TRAP_FRAME: 805394bc -- (.trap ffffffff805394bc)
ErrCode = 00000000
eax=fffffffb ebx=ffdff000 ecx=805fa25a edx=805423e0
esi=80541da0 edi=80542000
eip=805fa25a esp=80539530 ebp=ffdff980 iopl=0 nv
up ei pl zr na po nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030
gs=0000 efl=00010246
nt!NtQueryKey+0x48:
805fa25a 84ba00000083 test [edx+0x83000000],bh
ds:0023:035423e0=??
Resetting default scope

STACK_TEXT:
ffdff980 ffdff980 f9e4e000 003d1c41 00000000 nt!
NtQueryKey+0x48


FOLLOWUP_IP:
nt!NtQueryKey+48
805fa25a 84ba00000083 test [edx+0x83000000],bh

SYMBOL_STACK_INDEX: 0

FOLLOWUP_NAME: MachineOwner

SYMBOL_NAME: nt!NtQueryKey+48

MODULE_NAME: nt

IMAGE_NAME: ntoskrnl.exe

DEBUG_FLR_IMAGE_TIMESTAMP: 3ea80977

STACK_COMMAND: .trap ffffffff805394bc ; kb

BUCKET_ID: 0xA_nt!NtQueryKey+48

Followup: MachineOwner
---------

AIDA Report if you need it:

--------[ AIDA32 (c) 1995-2004 Tamas Miklos ]-------------
----------------------------------------------------------
----


Computer:
Microsoft Windows XP Professional
Service Pack 1
Internet Explorer
6.0.2800.1106 (IE 6.0 SP1)

Processor
AMD Athlon-PECM, 1009 MHz (5 x 202)
Motherboard
Gigabyte GA-7IXE4 (2 ISA, 5 PCI, 1 AGP, 3 DIMM)
Chipset
AMD-750 Irongate
Memory
256 MB (PC133 SDRAM)
BIOS
AMI (02/20/02)

Graphic card
RADEON 9500 (128 MB) (R300)

Monitor
LG 775FT

Multimedia:
Soundcard
Creative SB Live! Player 1024 Sound Card

Storage drives
Disquetera de 3 1/2
Unidad de disquete
Hard disk
ST330630A (29 GB, 7200 RPM, Ultra-ATA/66)
Lector óptico
AXV CD/DVD-ROM SCSI CdRom Device (Virtual DVD-ROM)
Lector óptico
PIONEER DVD-ROM DVD-116 (16x/40x DVD-ROM)
Lector óptico
YAMAHA CRW2100E (16x/10x/40x CD-RW)

Partitions:
C: (FAT32)
21992 MB (1518 MB libre)
D: (FAT32)
7155 MB (1058 MB libre)

Keyboard
Teclado estándar de 101/102 teclas o Microsoft Natural
PS/2 Keyboard
Mouse
Logitech USB Wheel Mouse

Net card
NIC Fast Ethernet PCI Familia RTL8139 de Realtek

Printer
hp deskjet 845c
 
G

Guest

-----Original Message-----
hola
.
Click to expand...

Puedes contestarme a la pregunta si sabes algo. Es un
problema bastante complicado, me temo. Pero por poco que
sea quizas me pueda servir de ayuda.
 
G

Guest

TRy serching the microsoft knowledge database. Look at
article # 322205. I have the same problem, but I don't
like the solution. I let you know if I find anything
else.

Liz
-----Original Message-----
Hi, i have a random reboot problem. It happens only in my
windows xp sp 1 partition, every 3 hours and only if i
use some kind of audio.

This is the full memory dump analysis. I would be very
grateful if you can send me some clues.

Thanks

Microsoft (R) Windows Debugger Version 6.3.0005.1
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\WINDOWS\Minidump\MEMORY.DMP]
Kernel Dump File: Full address space is available

Symbol search path is: SRV*d:\archivos de
programa\debugging tools for windows\downstream
store*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows XP Kernel Version 2600 (Service Pack 1) UP Free
x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 2600.xpsp2.030422-1633
Kernel base = 0x804d4000 PsLoadedModuleList = 0x80543530
Debug session time: Tue Feb 17 15:43:38 2004
System Uptime: 0 days 3:04:03.620
Loading Kernel Symbols
......................................................... ...
.........................................................
Click to expand...
...
...
Loading unloaded module list
..................
Loading User Symbols
********************************************************* *
*********************
*
Click to expand...
*
* Bugcheck
Analysis *
*
Click to expand...
*
********************************************************* *
*********************

Use !analyze -v to get detailed debugging information.

BugCheck A, {35423e0, 2, 0, 805fa25a}

Probably caused by : ntoskrnl.exe ( nt!NtQueryKey+48 )

Followup: MachineOwner
---------

kd> !analyze -v
********************************************************* *
*********************
*
Click to expand...
*
* Bugcheck
Analysis *
*
Click to expand...
*
********************************************************* *
*********************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely
invalid) address at an
interrupt request level (IRQL) that is too high. This is
usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 035423e0, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000000, value 0 = read operation, 1 = write
operation
Arg4: 805fa25a, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: 035423e0

CURRENT_IRQL: 2

FAULTING_IP:
nt!NtQueryKey+48
805fa25a 84ba00000083 test [edx+0x83000000],bh

DEFAULT_BUCKET_ID: DRIVER_FAULT

BUGCHECK_STR: 0xA

LAST_CONTROL_TRANSFER: from ffdff980 to 805fa25a

TRAP_FRAME: 805394bc -- (.trap ffffffff805394bc)
ErrCode = 00000000
eax=fffffffb ebx=ffdff000 ecx=805fa25a edx=805423e0
esi=80541da0 edi=80542000
eip=805fa25a esp=80539530 ebp=ffdff980 iopl=0 nv
up ei pl zr na po nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030
gs=0000 efl=00010246
nt!NtQueryKey+0x48:
805fa25a 84ba00000083 test [edx+0x83000000],bh
ds:0023:035423e0=??
Resetting default scope

STACK_TEXT:
ffdff980 ffdff980 f9e4e000 003d1c41 00000000 nt!
NtQueryKey+0x48


FOLLOWUP_IP:
nt!NtQueryKey+48
805fa25a 84ba00000083 test [edx+0x83000000],bh

SYMBOL_STACK_INDEX: 0

FOLLOWUP_NAME: MachineOwner

SYMBOL_NAME: nt!NtQueryKey+48

MODULE_NAME: nt

IMAGE_NAME: ntoskrnl.exe

DEBUG_FLR_IMAGE_TIMESTAMP: 3ea80977

STACK_COMMAND: .trap ffffffff805394bc ; kb

BUCKET_ID: 0xA_nt!NtQueryKey+48

Followup: MachineOwner
---------

AIDA Report if you need it:

--------[ AIDA32 (c) 1995-2004 Tamas Miklos ]------------ -
---------------------------------------------------------
Click to expand...
-
----


Computer:
Microsoft Windows XP Professional
Service Pack 1
Internet Explorer
6.0.2800.1106 (IE 6.0 SP1)

Processor
AMD Athlon-PECM, 1009 MHz (5 x 202)
Motherboard
Gigabyte GA-7IXE4 (2 ISA, 5 PCI, 1 AGP, 3 DIMM)
Chipset
AMD-750 Irongate
Memory
256 MB (PC133 SDRAM)
BIOS
AMI (02/20/02)

Graphic card
RADEON 9500 (128 MB) (R300)
Click to expand...
Monitor
 

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