Random reboot

  • Thread starter Thread starter Ricardo
  • Start date Start date
R

Ricardo

Hi, i have a random reboot problem. It happens only in my
windows xp sp 1 partition, every 3 hours and only if i
use some kind of audio.

This is the full memory dump analysis. I would be very
grateful if you can send me some clues.

Thanks

Microsoft (R) Windows Debugger Version 6.3.0005.1
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\WINDOWS\Minidump\MEMORY.DMP]
Kernel Dump File: Full address space is available

Symbol search path is: SRV*d:\archivos de
programa\debugging tools for windows\downstream
store*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows XP Kernel Version 2600 (Service Pack 1) UP Free
x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 2600.xpsp2.030422-1633
Kernel base = 0x804d4000 PsLoadedModuleList = 0x80543530
Debug session time: Tue Feb 17 15:43:38 2004
System Uptime: 0 days 3:04:03.620
Loading Kernel Symbols
...........................................................
...........................................................
...
Loading unloaded module list
..................
Loading User Symbols
**********************************************************
*********************
*
*
* Bugcheck
Analysis *
*
*
**********************************************************
*********************

Use !analyze -v to get detailed debugging information.

BugCheck A, {35423e0, 2, 0, 805fa25a}

Probably caused by : ntoskrnl.exe ( nt!NtQueryKey+48 )

Followup: MachineOwner
---------

kd> !analyze -v
**********************************************************
*********************
*
*
* Bugcheck
Analysis *
*
*
**********************************************************
*********************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely
invalid) address at an
interrupt request level (IRQL) that is too high. This is
usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 035423e0, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000000, value 0 = read operation, 1 = write
operation
Arg4: 805fa25a, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: 035423e0

CURRENT_IRQL: 2

FAULTING_IP:
nt!NtQueryKey+48
805fa25a 84ba00000083 test [edx+0x83000000],bh

DEFAULT_BUCKET_ID: DRIVER_FAULT

BUGCHECK_STR: 0xA

LAST_CONTROL_TRANSFER: from ffdff980 to 805fa25a

TRAP_FRAME: 805394bc -- (.trap ffffffff805394bc)
ErrCode = 00000000
eax=fffffffb ebx=ffdff000 ecx=805fa25a edx=805423e0
esi=80541da0 edi=80542000
eip=805fa25a esp=80539530 ebp=ffdff980 iopl=0 nv
up ei pl zr na po nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030
gs=0000 efl=00010246
nt!NtQueryKey+0x48:
805fa25a 84ba00000083 test [edx+0x83000000],bh
ds:0023:035423e0=??
Resetting default scope

STACK_TEXT:
ffdff980 ffdff980 f9e4e000 003d1c41 00000000 nt!
NtQueryKey+0x48


FOLLOWUP_IP:
nt!NtQueryKey+48
805fa25a 84ba00000083 test [edx+0x83000000],bh

SYMBOL_STACK_INDEX: 0

FOLLOWUP_NAME: MachineOwner

SYMBOL_NAME: nt!NtQueryKey+48

MODULE_NAME: nt

IMAGE_NAME: ntoskrnl.exe

DEBUG_FLR_IMAGE_TIMESTAMP: 3ea80977

STACK_COMMAND: .trap ffffffff805394bc ; kb

BUCKET_ID: 0xA_nt!NtQueryKey+48

Followup: MachineOwner
---------

AIDA Report if you need it:

--------[ AIDA32 (c) 1995-2004 Tamas Miklos ]-------------
----------------------------------------------------------
----


Computer:
Microsoft Windows XP Professional
Service Pack 1
Internet Explorer
6.0.2800.1106 (IE 6.0 SP1)

Processor
AMD Athlon-PECM, 1009 MHz (5 x 202)
Motherboard
Gigabyte GA-7IXE4 (2 ISA, 5 PCI, 1 AGP, 3 DIMM)
Chipset
AMD-750 Irongate
Memory
256 MB (PC133 SDRAM)
BIOS
AMI (02/20/02)

Graphic card
RADEON 9500 (128 MB) (R300)

Monitor
LG 775FT

Multimedia:
Soundcard
Creative SB Live! Player 1024 Sound Card

Storage drives
Disquetera de 3 1/2
Unidad de disquete
Hard disk
ST330630A (29 GB, 7200 RPM, Ultra-ATA/66)
Lector óptico
AXV CD/DVD-ROM SCSI CdRom Device (Virtual DVD-ROM)
Lector óptico
PIONEER DVD-ROM DVD-116 (16x/40x DVD-ROM)
Lector óptico
YAMAHA CRW2100E (16x/10x/40x CD-RW)

Partitions:
C: (FAT32)
21992 MB (1518 MB libre)
D: (FAT32)
7155 MB (1058 MB libre)

Keyboard
Teclado estándar de 101/102 teclas o Microsoft Natural
PS/2 Keyboard
Mouse
Logitech USB Wheel Mouse

Net card
NIC Fast Ethernet PCI Familia RTL8139 de Realtek

Printer
hp deskjet 845c
 
-----Original Message-----
hola
.
Click to expand...

Puedes contestarme a la pregunta si sabes algo. Es un
problema bastante complicado, me temo. Pero por poco que
sea quizas me pueda servir de ayuda.
 
TRy serching the microsoft knowledge database. Look at
article # 322205. I have the same problem, but I don't
like the solution. I let you know if I find anything
else.

Liz
-----Original Message-----
Hi, i have a random reboot problem. It happens only in my
windows xp sp 1 partition, every 3 hours and only if i
use some kind of audio.

This is the full memory dump analysis. I would be very
grateful if you can send me some clues.

Thanks

Microsoft (R) Windows Debugger Version 6.3.0005.1
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\WINDOWS\Minidump\MEMORY.DMP]
Kernel Dump File: Full address space is available

Symbol search path is: SRV*d:\archivos de
programa\debugging tools for windows\downstream
store*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows XP Kernel Version 2600 (Service Pack 1) UP Free
x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 2600.xpsp2.030422-1633
Kernel base = 0x804d4000 PsLoadedModuleList = 0x80543530
Debug session time: Tue Feb 17 15:43:38 2004
System Uptime: 0 days 3:04:03.620
Loading Kernel Symbols
......................................................... ...
.........................................................
Click to expand...
...
...
Loading unloaded module list
..................
Loading User Symbols
********************************************************* *
*********************
*
Click to expand...
*
* Bugcheck
Analysis *
*
Click to expand...
*
********************************************************* *
*********************

Use !analyze -v to get detailed debugging information.

BugCheck A, {35423e0, 2, 0, 805fa25a}

Probably caused by : ntoskrnl.exe ( nt!NtQueryKey+48 )

Followup: MachineOwner
---------

kd> !analyze -v
********************************************************* *
*********************
*
Click to expand...
*
* Bugcheck
Analysis *
*
Click to expand...
*
********************************************************* *
*********************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely
invalid) address at an
interrupt request level (IRQL) that is too high. This is
usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 035423e0, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000000, value 0 = read operation, 1 = write
operation
Arg4: 805fa25a, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: 035423e0

CURRENT_IRQL: 2

FAULTING_IP:
nt!NtQueryKey+48
805fa25a 84ba00000083 test [edx+0x83000000],bh

DEFAULT_BUCKET_ID: DRIVER_FAULT

BUGCHECK_STR: 0xA

LAST_CONTROL_TRANSFER: from ffdff980 to 805fa25a

TRAP_FRAME: 805394bc -- (.trap ffffffff805394bc)
ErrCode = 00000000
eax=fffffffb ebx=ffdff000 ecx=805fa25a edx=805423e0
esi=80541da0 edi=80542000
eip=805fa25a esp=80539530 ebp=ffdff980 iopl=0 nv
up ei pl zr na po nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030
gs=0000 efl=00010246
nt!NtQueryKey+0x48:
805fa25a 84ba00000083 test [edx+0x83000000],bh
ds:0023:035423e0=??
Resetting default scope

STACK_TEXT:
ffdff980 ffdff980 f9e4e000 003d1c41 00000000 nt!
NtQueryKey+0x48


FOLLOWUP_IP:
nt!NtQueryKey+48
805fa25a 84ba00000083 test [edx+0x83000000],bh

SYMBOL_STACK_INDEX: 0

FOLLOWUP_NAME: MachineOwner

SYMBOL_NAME: nt!NtQueryKey+48

MODULE_NAME: nt

IMAGE_NAME: ntoskrnl.exe

DEBUG_FLR_IMAGE_TIMESTAMP: 3ea80977

STACK_COMMAND: .trap ffffffff805394bc ; kb

BUCKET_ID: 0xA_nt!NtQueryKey+48

Followup: MachineOwner
---------

AIDA Report if you need it:

--------[ AIDA32 (c) 1995-2004 Tamas Miklos ]------------ -
---------------------------------------------------------
Click to expand...
-
----


Computer:
Microsoft Windows XP Professional
Service Pack 1
Internet Explorer
6.0.2800.1106 (IE 6.0 SP1)

Processor
AMD Athlon-PECM, 1009 MHz (5 x 202)
Motherboard
Gigabyte GA-7IXE4 (2 ISA, 5 PCI, 1 AGP, 3 DIMM)
Chipset
AMD-750 Irongate
Memory
256 MB (PC133 SDRAM)
BIOS
AMI (02/20/02)

Graphic card
RADEON 9500 (128 MB) (R300)
Click to expand...
Monitor
 
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