random computer shut down

[Guest]

My computer randomly shuts down with no warning or explanation. When i ran
Registry Cleaner i noticed that the computer always shut down when it got to
HKEY_LOCAL_MACHINE/software/microsoft/windows/currentversion/installer/userdata/S-1-5-18
I have tried to do something about it but every time I click on S-1-5-18 the
computer shuts down.

Please help me

 

[Sharon F]

My computer randomly shuts down with no warning or explanation. When i ran
Registry Cleaner i noticed that the computer always shut down when it got to
HKEY_LOCAL_MACHINE/software/microsoft/windows/currentversion/installer/userdata/S-1-5-18
I have tried to do something about it but every time I click on S-1-5-18 the
computer shuts down.

Please help me

Very general info results in very general answers.

Are the random shutdowns limited to use with the cleaner program? Or do
they happen all of the time?

If all of the time, what are you seeing in Event Viewer? Look for errors
that have date/time stamps that coincide with the shutdowns.

On the hardware front, common causes for random shutdowns are faulty memory
or an overheating processor (usually due to a heatsink/fan that needs
replacing).