Radeon Graphic card woes

[Mark Godwin]

I have a Radeon 9200 128 AGP graphics card. Anytime
major graphics are required on my computer(i.e. Microsoft
Age of Mythology, XP Plus Screen Savers), my computer
either locks up or gives me a blue screen. Everytime it
blames it on my graphics card. I had the SAME problem
with a previous graphics card(Radeon VE 64 AGP graphics
card, thought it was the graphics card, replaced the card
with the Radeon 9200, but apparently it didn't solve the
problem). This is the Analysis given on the blue screen.

Analysis:
A device driver installed on your system caused the
problem, but we can not determine the precise cause.

Follow these steps:
Check to be sure you have adequate disk space(I do). If
a driver is identified in the stop message, disable the
driver or check with the manufacturer for driver
updates. Try changing video adapters.
Check with your hardware vendor for any BIOS updates(Did
it!). Disable BIOS memory options such as caching(Did
it!) or shadowing(Did not do this, don't know how). If
you need to use safe mode to remove or disable
components, restart your computer, press F8 to select
Advanced start up options, and then select safe mode.

Technical Information:
*** STOP: 0x0000008E (0xC000001D, 0xBFA630E0,
0xB4E71AF0, 0x00000000)

*** ati3d2ag.dll - Address BFA630E0 base at BF9EC000,
Date Stamp 3edc0230

When I disabled caching in the BIOS, it ran a little
longer but blue screened and gave me this error

0x0000007F(0x0000000D, 0x00000000, 0x00000000)

I have gone to the www.ati.com and downloaded the latest
drivers for my Radeon graphics card(driver version:
5.1.0.3430 Driver Date: 7/24/202). I have also updated
the drivers and bios for my motherboard(AOpen AK77-33)
including my Sound drivers for the motherboard.
I installed the ATI Multimedia Center program and ran the
configuration and ran the PC Check Run Test. The results
is:

FAILED:
1. DirectX components are not installed properly, and it
recommmends I re-install Directx 8.1 or later(But down in
the Passed section it says that Directx 9 passed.
HUH?!). I've re-installed Directx 9 3 times. Still
fails.

2. Capture diver INF files are not installed, and it
recommends getting the capture drivers and recommended
ATI display driver from the ATI website(I've done that 10
times over!!!!)

WARNING:
Hard Drive: Maxtor 6 L060J3 SCSI Disk Device DMA for Hard
Drive operation may not be enabled. It recommends to
Right click on My Computer, click on properties, click on
hardware, click on device manager, click on IDE ATA/ATAPI
controllers, and under Primary IDE Channel and Secondary
IDE Channel, click on Advanced Settings, and change
Transfer Mode to DMA. Here is where there is a problem.
I am getting a "CODE 12" on the Primary IDE Channel.
Under Conflicting device list, It says the SCSI and RAID
controllers are using these devices. Under Drivers on
SCSI/RAID Host Controller Properties, Unistall is not an
option(it is faded). Under the Primary IDE Channel, I
can uninstall, but when I restart the computer it
reinstalls them again, and its still conflicts with the
SCSI/RAID Host Controller. I do not have any SCSI
hardware on my computer. Why is it conflicting? And why
is there a SCSI/RAID Host Controller on my computer? And
what is up with my computer giving me a blue screen when
I try to play games or make my computer work in the
graphics department? Here is a list of the hardware in
my computer.

AOpen AK77-33 motherboard
Athlon 2000+ processor
768MB DDR Ram
Radeon 9200 128 AGP graphics card
44x CDR Rom drive
16X DVD Romd drive
Maxtor 60 GIG hard drive
Generic modem

I've ran the program from www.memtest86.com. Nothing is
wrong with my RAM. Also, my computer, after restarting
all those times with the blue screen, it now locks up on
shutdown after saving setting when it says Windows is
shutting down. Don't tell me to go to that "Windows
start up/shut down" website, because I have and none of
the stuff solves my problem.
Someone please help me. I have had this problem for OVER
A YEAR!!!

Mark Godwin

 

[Ron]

Mark - would you be willing to experiment a little? Safely? I'd recommend
this:

(1) Download and update the chipset drivers for your mobo, if not already
done.
(2) Are you sure about the ATI driver version? I just replaced MY vidcard
with the same one you have, and my [downloaded] version is (6.14.10.6368).
(3) Uninstall all IDE and SCSI controllers.
(4) Turn off comp.
(5) Remove the 512 stick of memory.
(6) Start up comp.
(7) Enter the BIOS during this initial startup, and make a note of settings
(unless you know them by heart, as many of us do)...then set defaults in all
areas, except make sure FSB, and CPU are set to proper parameters.
(8) Continue boot-up.
(9) If boot up OK, immediately go to START/RUN and open a command prompt by
typing "cmd" (without quotes) and press <enter>.
(10) Type "chkdsk c: /v/r" <enter> and say YES to schedule test at next
boot-up.
(11) Reboot and let test run.

Back to you.
Ron

 

[Mark Godwin]

Ron,

Thanks for your input. I appreciate it. I did get the
new driver version that you listed. I then uninstalled
all ATI DRIVERS/PROGRAMS/etc.(somehow this uninstalled
the SCSI control which is good. I couldn't uninstall the
drivers from the Device Manager), I uninstalled the
primary and secondary IDE Channels, and reinstalled the
drivers(newest version) and Control Panel that I
downloaded from the ATI sight. I followed the
instructions on ATI.com on how to install the drivers and
control panel properly(i.e. in what order). I noticed
the book that came with my Radeon 9200 did not say to
load the WDM Capture drivers? Do I know install this. I
didn't see AIW or VIVO listed on my card. So, do I not
install this driver?

Next, refresh my memory and knock my the cobwebs loose,
how do I enter the BIOS screen at start up? I haven't
done it in so long, that I forgot. I did run the test
you mentioned, but I would like to run it after I changed
all the items you mentioned in the BIOS. Thanks for your
help!

Mark Godwin

 

[Ron]

Hmm. Mark, I can't remember the story on the WDM capture issue...except
that I dimly recall reading something during the set-up that made it clear
to me. (Something like "this so-and-so is for such-and-such") and it was
clearly not something that applied to me. Sorry - I just plain can't
remember. Read the documentation, and I'm sure you'll get past this.

AIW? You don't have that. VIVO? I don't remember seeing anything about
VIVO when I ran it, but again, if you're not sure, give it a pass. (i.e.,
don't install it)

How to enter BIOS?! Good grief. Prob press DEL (poss F2) during P.O.S.T..

Take your time! Write down the settings before you reset them to default
(or "Best Performance" or "Optimal" or w/e your BIOS calls it.

Also, before you shut down to adjust the BIOS, go to Virtual Memory settings
and see what size/type the page file is set to be. Let us know what it says
there, please.

Ron

 

[George Mitchell]

Mark,

Mark did you ever get your problems corrected and
determine the cause? I have had problems with my Radeon
9200 graphics accelerator also but not as severe as
yours. I also have an Athlon processor. I am convinced
that this is a software issue with Win XP the graphics
drivers, and possibly other applications. My problems did
not seem to surface until after I installed several apps
like Visual Studio .NET, SQL Server 2000 Developer
version, and Borland Delphi. Unfortunately I did not
follow a step-by-step test procedure to prove this while
I installed various apps. This also may have something to
do with upgrades (I upgraded from Win 98). I know a
number of people who had graphics card problems when they
upgraded from Win 2000 or 98 to XP. They got no help from
MS or any of the other vendors. They all now run Win 2000
without any problems. It almost seems like no one has
software engineers and QA people anymore!

 

[Michael W Ryder]

George,

No, I have not found a solution to this problem. This is
the second Radeon Graphics Card I am going thru and I
still am having the same problems. I don't know what the
deal is. I am about ready to throw my computer off my
balcony. Some people are telling me that it's the
motherboard. A friend of mine had a problem with his
motherboard (his graphics card was not involved), and he
didn't have a clue it was his motherboard(it had a crack
in it). He is about the best computer expert I know
around me, and he is telling me that it's probably the
AOpen motherboard. He never talked highly of the AOpen
motherboards to begin with.

Have you checked the temperatures inside the case, especially the video
card when it crashes? Also have you checked the power supply to be sure
that it can handle the video card's load when using 3D applications?

If you every find a solution to your problem, please
Email me at (e-mail address removed). I would love to hear
from you if you do find a solution. I have even
formatted my computer and started over 3 times with only
XP, not XP ontop of 98 or 2000. Just straight up XP. No
solution. And I don't see a newsgroup on Radeon. This
is rediculous. I hate it. I have never had this kind of
problem with my computer, and I have but my last three
computers.

The ATI newsgroup is alt.comp.periphs.videocards.ati

 

[Renato]

Watch out for complications with Directx9b update. See my
post on this.