Radeon 9500/9700 keeps on installing at every reboot (but doesn't succeed)

[Felix Atagong]

XP Home SP 2
Dell Screen 1702 FP
Radeon 9500 PRO / 9700 Family Microsoft driver

Playing an old game suddenly made my computer screen colours look like an
old 8086 CGA screen. Even after a reboot this remained like this.
Furthermore the problem remained even with going back to a restore point or
the last good configuration or trying to install one of the several ATI
drivers I've got saved on my harddisk.

At last I deleted the video controllers, the screen drivers and the sound
drivers and rebooted again. My screen colours are back to normal, but at
every reboot XP Hardware Wizard tries to install Radeon 9500 PRO / 9700
Family. This installation fails every time with the following error (I
translate the message from Dutch):

This hardware cannot be installed.
There is a problem with the installation of the hardware
Radeon 9500 PRO / 9700 Family (Microsoft Corporation)
An error has occured during the installation of the hardware.
Access Denied.

Clicking right on the desktop shows the following:

SCREEN:
standard screen on ... (rest is empty). Normally this should read Dell 1702
SP but I can't change any settings or install the driver for the 1702 FP.

ADAPTER:
adaptertype: empty (should say Radeon 9500/9700)
Chiptype: not available
DAC-type: not available
Memory: not available (should be 128 MB)
Adapter-tekenreeks: not available (don't know what this is in English)
BIOS: not available.

When I click on Properties (Eigenschappen) it says:
VGASAVE
Sources: I/O range and Memoryrange: conflicts with Intel 82850/82860 but I
can't alter the configuration (buttons greyed out).

What I tried so far:
use a restore point
restart XP with the last 'good' configuration
installing at least 4 different ATI drivers in normal mode
installing at least 4 different ATI drivers in safe mode, logged in as
Administrator.

The ATI display drivers give following errors:
Setup did not find a driver compatible with your current hardware or
operation system. Setup will now exit.
or
Setup was unable to complete the installation. Try to setup your display
adapter with a standard VGA driver before running setup.

Any help?

Felix

 

[First of One]

Current ATi drivers should identify the card by the specific model, not as
"9500/9700". Did you make the common mistake of using the drivers from
Windows Update?

Drivers should always be removed / installed under an Adminstrator account,
but not Safe Mode.

Go into Add/Remove Programs and see if there are any entries for ATi
drivers. Uninstall them from there if any are found.

Download the current XP Catalyst driver here:
http://ati.amd.com/support/drivers/xp/radeonxip-xp.html

Install just the Display Driver ("1 of 3") and disregard the rest of the
crap for the time being.

Sometimes updating the video card driver requires reinstalling the monitor
driver as well. If you don't have the monitor driver on-hand, download it
somewhere, like
http://monitors.freedrivers.us/Dell/Dell-1702FP-Monitor-Driver-2.0-For-Windows.html

 

[Kent_Diego]

Did you try installing in Safe Mode, F8 at boot? Search the forums at
Rage3d.com and see if solution is there.

 

[Felix Atagong]

Go into Add/Remove Programs and see if there are any entries for ATi
drivers. Uninstall them from there if any are found.

There is1 ATI entry but it gives an error when I click on it.

Download the current XP Catalyst driver here:
http://ati.amd.com/support/drivers/xp/radeonxip-xp.html
Install just the Display Driver ("1 of 3") and disregard the rest of the
crap for the time being.

This driver is amongst the 5 I already tried, all without success. I have
tried my original Dell Drivers cd, 2 Dell upgrades, 2 upgrades from the ATI
website and last but not least the Microsoft Driver on their website.

They all fail to install.

Sometimes updating the video card driver requires reinstalling the monitor
driver as well. If you don't have the monitor driver on-hand, download it
somewhere, like
http://monitors.freedrivers.us/Dell/Dell-1702FP-Monitor-Driver-2.0-For-Windows.html

This fails to install as well. I tried it twice: on my original Dell cd and
the upgrade you leaded me to.

Is there a manual way to delete / install these drivers, including all the
registry items that go along witj it.
I feel pretty certain it is a registry cock-up somewhere... ...and no I
don't want to install XP from scratch...

Felix

 

[Felix Atagong]

Did you try installing in Safe Mode, F8 at boot?

My finger hurts from pressing the F8 button - )) Doesn't work.

Search the forums at Rage3d.com and see if solution is there.

Will do!
Thanks.
Felix

 

[Captain Midnight]

Is there a manual way to delete / install these drivers, including all the
registry items that go along witj it.
I feel pretty certain it is a registry cock-up somewhere... ...and no I
don't want to install XP from scratch...

Felix

ati.com/install