Public Folder Security Settings/Outlook Security Features

[Guest]

I am trying to customize the Outlook security settings to specify a COM
add-in to be trusted throughout our network (otherwise the user receives a
message saying a program is trying to access e-mail addressed you have stored
in Outlook). I have this working correctly under my own user name (have
signed on to multiple XP/Office 2002, SP3 computers and confirmed that it
works every time). However, if I sign onto the same computer as another
user, they receive the message every time. (I followed the documentation for
Customizing the Outlook Security Features Administrative Package | created
the public folder in Exchange (version 2003) within System Manager (gave read
writes to this one user for testing purposes) | added the registry key for
CheckAdminSettings signed on as this user | opened public folder (Outlook
Security Settings) in Outook and checked Default Security Settings for All
Users.

I believe this is a permissions issue but am confused as to where to modify
the setting. If I open Outlook signed on as this other user, browse to All
Public Folders | choose Outlook Security Settings and double click on the
Default Security Settings form, I receive an error that it could not load an
object because it is not availabe on this machine (wasn't sure if this was
related to the issue or not). Bottom line is that if I'm logged onto a
computer as this test user and try and insert an iManage document, I
consistently receive the message (the e-mail is delivered but the users are
finding the message annoying).

 

[Sue Mosher [MVP-Outlook]]

The error message you saw is not related. It refers to the hashctl.dll control used by the admin to "trust" a COM add-in. Dumb question, but your description below doesn't indicate that you actually performed that trust on the third tab of the security settings form: Did you?

FWIW, normal setup is for only the admin to have read-write permission on that folder. Other users should have read-only access, so that they cannot change the security settings that affect them.

You might try removing the current default settings item and creating a new one.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers