Promise controller needs pressure to work ??

N

Nottoman

I purchased two 200GB Western Digital hard drives which both contained a
Promise Ultra100 TX2 controller card.
The drivers and BIOS were up to date and the Win2K install went fine.
Immediately there was intermittent boot up failures and I tried several
fixes and double checks. Finally I put a little downward pressure on the
card and it booted up fine. I reinserted it several times in different PCI
slots and without firm downward pressure, the machine wouldn't boot up. I
tried this with both cards. I'm not sure if the pressure applied seated the
card more firmly in the slots (Very new MSI motherboard) or pushed the IDE
cable into the receiving slot, but it won't boot up without pressure. The
bottom of the card that inserts into the slot seems thin as far as actual
thickness compared to other PCI cards I held up to it.
Anyone experience something similar?
Ideas?
 
J

John

I purchased two 200GB Western Digital hard drives which both contained a
Promise Ultra100 TX2 controller card.
The drivers and BIOS were up to date and the Win2K install went fine.
Immediately there was intermittent boot up failures and I tried several
fixes and double checks. Finally I put a little downward pressure on the
card and it booted up fine. I reinserted it several times in different PCI
slots and without firm downward pressure, the machine wouldn't boot up. I
tried this with both cards. I'm not sure if the pressure applied seated the
card more firmly in the slots (Very new MSI motherboard) or pushed the IDE
cable into the receiving slot, but it won't boot up without pressure. The
bottom of the card that inserts into the slot seems thin as far as actual
thickness compared to other PCI cards I held up to it.
Anyone experience something similar?
Ideas?

I had huge problems when I first installed a Promise card . Just
wouldnt work right boot up for a few days. Suddenly it started
working.

Yeah I did notice that it any tension usually from the IDE cable would
pull it up at an angle in the back because it wasnt held in with a
screw on that end. Id have to push it flat again.

I took it out. It had big problems with my motherboard. Seemed to hog
the PCI bus and it would conflict with sound . Caused horrible
stuttering no matter what slot it was in. And in some slots where it
was shared with other things - it caused other problems.

Ive used the Promise in other boards with decent results though. Not
sure why I had problems with the ASUS a7n8x deluxe board and the add
on PCI contrller. Im going to order SATA converters instead so I can
use the SATA controller.
 
S

Shep©

I had huge problems when I first installed a Promise card . Just
wouldnt work right boot up for a few days. Suddenly it started
working.

Yeah I did notice that it any tension usually from the IDE cable would
pull it up at an angle in the back because it wasnt held in with a
screw on that end. Id have to push it flat again.

I took it out. It had big problems with my motherboard. Seemed to hog
the PCI bus and it would conflict with sound . Caused horrible
stuttering no matter what slot it was in. And in some slots where it
was shared with other things - it caused other problems.

Ive used the Promise in other boards with decent results though. Not
sure why I had problems with the ASUS a7n8x deluxe board and the add
on PCI contrller. Im going to order SATA converters instead so I can
use the SATA controller.

Some PCI and AGP cards can be badly,"Finished" with small burrs that
prevent them seating all the way :/
I've had to lightly sand a sound card and an AGP card before to get
rid of these anomalies in the composite material.
I've also had a mother board that had a,"Bowed" RAM slot :O



--
Free Windows/PC help,
http://www.geocities.com/sheppola/trouble.html
email shepATpartyheld.de
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K

kony

I purchased two 200GB Western Digital hard drives which both contained a
Promise Ultra100 TX2 controller card.
The drivers and BIOS were up to date and the Win2K install went fine.
Immediately there was intermittent boot up failures and I tried several
fixes and double checks. Finally I put a little downward pressure on the
card and it booted up fine. I reinserted it several times in different PCI
slots and without firm downward pressure, the machine wouldn't boot up. I
tried this with both cards. I'm not sure if the pressure applied seated the
card more firmly in the slots (Very new MSI motherboard) or pushed the IDE
cable into the receiving slot, but it won't boot up without pressure. The
bottom of the card that inserts into the slot seems thin as far as actual
thickness compared to other PCI cards I held up to it.
Anyone experience something similar?
Ideas?

I've done the same as Shep, sanded a few cards, but sometimes it
happens as result of a misaligned motherboard... if you loosen the
motherboard mounting studs and shift the board a little (if possible)
it might help.
 
N

Nottoman

I loosened the mounting screws on the board and realigned it, straightend
some of the metal dividers where the PCI cards mount at the back, and the
card now seems to work!
Thanks for the help!
 

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