Program trying to access contacts in Outlook

  • Thread starter Thread starter Debi
  • Start date Start date
D

Debi

I am getting an error box when I send an email from
Outlook 2002. "A program is trying to access e-mail
addresses you have stored in Outlook. Do you want to allow
this? If this is unexpected, it may be a virus and you
should choose 'no.'" I have run Norton Anti-Virus and have
the most current virus definitions. I have also downloaded
Microsoft SP3. What could be the problem? Thanks!
 
It's a known issue with SP3; security has been updated to more closely match
the security in Outlook 2003. You may be able to get around the problem by
either disabling Word as your e-mail editor or updating some of your
add-ins, especially virus scanners and spam filters (many major
manufacturers have already released compatible updates). See the following
articles for more information:

http://www.slipstick.com/outlook/ol2002sp3.htm#problems
http://support.microsoft.com/default.aspx?scid=kb;en-us;838871

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
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In
 
Thank you. Disabling Word as my email editor in Outlook
worked and I no longer receive the error message.
 
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