Program Not Responding-External Links

[Michael Solomon \(MS-MVP Windows Shell/User\)]

Given everything going on right now, have you run a virus scan lately? Be
sure your antivirus software has the latest updates if you are going to run
a scan now.

--
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/

I seem to be having a problem that has just started today. Whenever I click
on a link, say from an email, the page freezes and I can't get the link to
open or close the page where the link was. This is happening in everything.
I clicked on a link from the Help and Support area in XP and that stopped
responding. Its happened with web pages and emails also. Any suggestions?

NiC

 

[Michael Solomon \(MS-MVP Windows Shell/User\)]

Have you tried using System Restore to take you back to a time prior to when
this began. Start\All Programs\Accessories\System Tools\System Restore.

If this resolves it, check to be sure your AV software is still up to date
and run the scan again to make sure your system is still clean.

--
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/

I should have probably included that if a text link is available, rather
than a button, I can right-click and get it to open in a new window but I
can't click on it or any other type normally.

NiC
message Given everything going on right now, have you run a virus scan lately? Be
sure your antivirus software has the latest updates if you are going to
run
a scan now.

--
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/

I seem to be having a problem that has just started today. Whenever I
click
on a link, say from an email, the page freezes and I can't get the link to
open or close the page where the link was. This is happening in
everything.
I clicked on a link from the Help and Support area in XP and that stopped
responding. Its happened with web pages and emails also. Any
suggestions?

NiC

 

[Bquinn]

I seem to be having a problem that has just started today.
Whenever I click on a link, say from an email, the page freezes
and I can't get the link to open or close the page where the link
was. This is happening in everything. I clicked on a link from
the Help and Support area in XP and that stopped responding. Its
happened with web pages and emails also. Any suggestions?

NiC

When 'funny things' (my description) happen while operating the
computer I first think of a virus or worm, however I shut down
the computer. Then wait for a couple of minutes and start the
computer. Most 'funny things' do not reappear.

Hope this will help in your future cases.

Bq

 

[R. C. White]

Hi, NiC.

Speaking of time...

Please check your time ZONE. It is still set to -0700, which is correct for Redmond, Washington. But you are in Australia, aren't you?

Future date/time settings can screw things up!

RC
--
R. C. White, CPA
San Marcos, TX
(e-mail address removed)
Microsoft Windows MVP

thanks micheal for the help. i rebooted a little while ago and the problem seems to be fixed for now. i'm going to save your response though so that should it occur again, i'll know what to do.

thanks for responding so quickly,

nic
Have you tried using System Restore to take you back to a time prior to when
this began. Start\All Programs\Accessories\System Tools\System Restore.

If this resolves it, check to be sure your AV software is still up to date
and run the scan again to make sure your system is still clean.

--
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/

I should have probably included that if a text link is available, rather
than a button, I can right-click and get it to open in a new window but I
can't click on it or any other type normally.

NiC
message Given everything going on right now, have you run a virus scan lately? Be
sure your antivirus software has the latest updates if you are going to
run
a scan now.

--
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/

I seem to be having a problem that has just started today. Whenever I
click
on a link, say from an email, the page freezes and I can't get the link to
open or close the page where the link was. This is happening in
everything.
I clicked on a link from the Help and Support area in XP and that stopped
responding. Its happened with web pages and emails also. Any
suggestions?

NiC

 

[NiC]

I seem to be having a problem that has just started today. Whenever I click on a link, say from an email, the page freezes and I can't get the link to open or close the page where the link was. This is happening in everything. I clicked on a link from the Help and Support area in XP and that stopped responding. Its happened with web pages and emails also. Any suggestions?

NiC

 

[NiC]

Funny you should say that, I just did run a scan and it did find a virus. However, the virus came after this problem started. As soon as the virus was on the computer the virus software picked it straight up. I have it set to get updates etc everyday and I double checked that it was uptodate before I did the scan. Oh, and the virus came after I posted here, so I seriously doubt that it would have been posted to here.

I'm still having the problem and I can't work out for the life of me why? I have never had this problem before.

NiC

Given everything going on right now, have you run a virus scan lately? Be
sure your antivirus software has the latest updates if you are going to run
a scan now.

--
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/

I seem to be having a problem that has just started today. Whenever I click
on a link, say from an email, the page freezes and I can't get the link to
open or close the page where the link was. This is happening in everything.
I clicked on a link from the Help and Support area in XP and that stopped
responding. Its happened with web pages and emails also. Any suggestions?

NiC

 

[NiC]

I should have probably included that if a text link is available, rather than a button, I can right-click and get it to open in a new window but I can't click on it or any other type normally.

NiC
Given everything going on right now, have you run a virus scan lately? Be
sure your antivirus software has the latest updates if you are going to run
a scan now.

--
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/

I seem to be having a problem that has just started today. Whenever I click
on a link, say from an email, the page freezes and I can't get the link to
open or close the page where the link was. This is happening in everything.
I clicked on a link from the Help and Support area in XP and that stopped
responding. Its happened with web pages and emails also. Any suggestions?

NiC

 

[NiC]

thanks micheal for the help. i rebooted a little while ago and the problem seems to be fixed for now. i'm going to save your response though so that should it occur again, i'll know what to do.

thanks for responding so quickly,

nic
Have you tried using System Restore to take you back to a time prior to when
this began. Start\All Programs\Accessories\System Tools\System Restore.

If this resolves it, check to be sure your AV software is still up to date
and run the scan again to make sure your system is still clean.

--
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/

I should have probably included that if a text link is available, rather
than a button, I can right-click and get it to open in a new window but I
can't click on it or any other type normally.

NiC
message Given everything going on right now, have you run a virus scan lately? Be
sure your antivirus software has the latest updates if you are going to
run
a scan now.

--
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/

I seem to be having a problem that has just started today. Whenever I
click
on a link, say from an email, the page freezes and I can't get the link to
open or close the page where the link was. This is happening in
everything.
I clicked on a link from the Help and Support area in XP and that stopped
responding. Its happened with web pages and emails also. Any
suggestions?

NiC

 

[Michael Solomon \(MS-MVP Windows Shell/User\)]

You're welcome, good luck.

 

[NiC]

Until you pointed this out I had no idea! The time was showing right in the task bar, it didn't occur to check the time zone. duh!

How come though when I changed the time zone, the actual time changed? To about 4hrs later than what it actually is?

NiC
Hi, NiC.

Speaking of time...

Please check your time ZONE. It is still set to -0700, which is correct for Redmond, Washington. But you are in Australia, aren't you?

Future date/time settings can screw things up!

RC

 

[NiC]

I too thought it was a virus and did as you and other's had suggested and did a scan, however no virus to explain what had happened. I also did what you suggested and rebooted/shut down and those 'funny things' (which I tend to say aswell) stopped happening. The problem hasn't come back as yet, hopefully it won't either!

NiC

I seem to be having a problem that has just started today.
Whenever I click on a link, say from an email, the page freezes
and I can't get the link to open or close the page where the link
was. This is happening in everything. I clicked on a link from
the Help and Support area in XP and that stopped responding. Its
happened with web pages and emails also. Any suggestions?

NiC

When 'funny things' (my description) happen while operating the
computer I first think of a virus or worm, however I shut down
the computer. Then wait for a couple of minutes and start the
computer. Most 'funny things' do not reappear.

Hope this will help in your future cases.

Bq

 

[NiC]

I wouldn't have know that until I saw it written. Thankfully though I had done a scan before shutting down. That is something to keep in mind for future hassles though.

Thankyou again for your help.

NiC
You should really do the virus scan before you shut down. While it's true,
quite often simply rebooting can resolve an issue, if you do have a virus,
you really don't want to shut down or reboot before eradicating it.