product key

M

Mike

My JD died and I had to get a new hard dirve. I have an issue though, is I
only have my CD of XP Pro and no longer have the cd sleeve with the product
key listed on it. How do i go about getting the product key to install XP
Pro on my new HD?
 
J

Jim Macklin

Look on the computer case for the XP sticker if XP was
factory installed. Otherwise, with a dead hard drive you
can't recover the product key.


| My JD died and I had to get a new hard dirve. I have an
issue though, is I
| only have my CD of XP Pro and no longer have the cd sleeve
with the product
| key listed on it. How do i go about getting the product
key to install XP
| Pro on my new HD?
|
|
|
 
J

J.C. Hornbeck [MSFT]

If you contact Microsoft Product Support Services they can help you. See
http://support.microsoft.com.

--
J.C. Hornbeck, MCSE
Microsoft Product Support

NOTE: Please reply to the newsgroup and not directly to me. This allows
others to add to and benefit from these threads and also helps to ensure a
more timely response. Thank you!

This posting is provided "AS IS" without warranty either expressed or
implied, including, but not limited to, the implied warranties of
merchantability or fitness for a particular purpose.
 
B

Bruce Chambers

Greetings --

The Windows 25-character Product Key (required to perform the
installation) is stored on the CD packaging on a bright orange sticker
that says "Do not lose this number." If it was an OEM (factory
installed) license, it's stored on a label that the PC manufacturer
affixed to the exterior of the PC case, or on the bottom of a laptop.

To recover a lost Product Key:

If your system still runs, you should be able to use AIDA32
Enterprise from http://www.aida32.hu/aida32.php to find the Product
Key. (If you have a factory-installed OEM license, and haven't since
reinstalled the OS, the revealed Product Key is probably of the drive
image used at the factory and not _your_ specific Product Key;
therefore, it probably cannot be -- and definitely should not be --
used for a re-installation.)

If it was a retail license and you have proof of purchase:

How to Replace Lost, Broken, or Missing Microsoft Software or Hardware
http://support.microsoft.com/default.aspx?scid=KB;en-us;326246

If it was an OEM license, you should contact whomever sold you the
PC; although very few manufacturers/vendors keep records of the
Product Keys they've sold, it's worth a try before you have to buy a
new license.


Bruce Chambers

--
Help us help you:




You can have peace. Or you can have freedom. Don't ever count on
having both at once. -- RAH
 

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