product key

[Flash]

When I enter product key in startup window (while trying
to open word or excel) I get a "Product key not
recognized" message. A new computer with XP installed.
And I already activated. Any suggestions?

 

[Rick \Nutcase\ Rogers]

Hi,

Are you using the right Product Key for these programs? For instance, you
can't use your WinXP Product Key for an installation of any MSOffice
program, they use different keys.

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!

Associate Expert - WinXP - Expert Zone

 

[Malke]

When I enter product key in startup window (while trying
to open word or excel) I get a "Product key not
recognized" message. A new computer with XP installed.
And I already activated. Any suggestions?

Product key for what application? What are you trying to do?
Generically, many product keys are hard to read: be sure you are
entering it correctly; i.e., upper/lower case is correct, B's are not
8's, zeros are not letters, etc.

Malke