product key replacement - how to?

[Marta]

Hi - I have a client that had to have win xp reinstalled
after a spyware computer takeover. He didn't have the
original installation disk so the person who was fixing
it installed a copy with a new "borrowed" product key.
How does he replace the "borrowed" key with a valid key?

What is the process he needs to go through? He had a
valid copy of XP before this happened.

Just trying to be legit.... Thanks for the help.

 

[Jupiter Jones [MVP]]

Marta;
Try this but it may not work:
http://support.microsoft.com/?kbid=328874

Otherwise perform a Repair Installation using the correct CD and
Product Key:
http://www3.telus.net/dandemar/repaxp.htm

 

[Carey Frisch [MVP]]

You'll need to purchase a new "Full Version" of Windows XP Pro and
proceed with a "Repair Install".

How to Perform a Windows XP Repair Install
http://www.michaelstevenstech.com/XPrepairinstall.htm

[Courtesy of MS-MVP Michael Stevens]

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

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| Hi - I have a client that had to have win xp reinstalled
| after a spyware computer takeover. He didn't have the
| original installation disk so the person who was fixing
| it installed a copy with a new "borrowed" product key.
| How does he replace the "borrowed" key with a valid key?
|
| What is the process he needs to go through? He had a
| valid copy of XP before this happened.
|
| Just trying to be legit.... Thanks for the help.