J
John
Hi everyone. I'm dying to solve this problem:
I (used to) have Windows 2000 Professional installed on my computer, with
everything working fine. Yesterday I decided to upgrade to Windows XP
Professional. I uninstalled Norton Antivirus 2003 Pro long before I even had
this intention, and put AntiVir XP in its stead. Agnitum Outpost serves as
my firewall. I prepared no XP drivers for my hardware. I didn't uninstall
AntiVir XP before running Setup.
During the Windows XP setup, the following error appears after Setup
finishes installing devices and network and performing configuration and
begins to do some work with the files (finishes deleting them and starts
copying them):
STOP: 0x000000C4 (random numbers, the last, 4th one, is always 0x00000000).
I googled for 0x000000C4 and from what I gather, it means that a faulty
driver that was trying to do an illegal operation has been detected and the
computer halted in order to prevent the operation from being executed.
Since I took multiple runs of the installation in hopes of getting it
through, I was also displayed different messages. One of them was that my
modem was not compatible with XP and that it is not recommended to continue
with the installation of the drivers for the modem. I look at the box of the
modem. Whaddya know, it supports Windows XP. So I click "Yes" and it asks me
to locate the drivers. Thankfully I have always kept a backup of my drivers
for my hardware for all the Windows versions, so I remove the Windows XP CD
and put my backup CD in. So far, so good. Now I click Browse, since I don't
know the exact location of the drivers. After clicking the dropdown menu to
display all my main folders (including the CD), the 0x000000C4 error
appears. The same thing happened when Setup asked me for my XP drivers for
my sound card. Now it doesn't do even those things anymore. It just hangs
when it reaches the file copying procedure (i guess not related to copying
XP files).
Here's what I tried to do to solve the problem:
Since my drive is NTFS, it was very difficult to access it using just a DOS
boot diskette. Now I can by using NTFSDOS Professional 4, with both read and
write support, meaning I can delete any file I want. The Setup also reported
an I/O verification error in Radprobe.sys, which is a part of RadLinker,
which is actually an overclocking tool for ATI Radeons. I deleted
Radprobe.sys. I also deleted my antivirus program. It didn't help. Setup
still hanged at that point, displaying the same error.
Each time the Setup crashes, the computer creates a small memory dump file.
Since I don't have access to Windows 2000 any more (the computer boots up to
Setup), I can't pinpoint the faulty driver with dumpchk.exe. The other
computer has Windows ME on it, which doesn't support dumpchk.exe - I can't
run dumpchk.exe via the command prompt (says it can't be run in DOS mode)
and when I try to double-click on it, it displays the proper usage and
closes. If I drag the dump file icon on the dumpchk.exe icon, a window opens
for just a second stating that it can't open it and immediately closes.
I tried to repair the Windows 2000 installation and I was given two options:
1) run the Recovery Console
2) repair the installation via the Emergency Repair Disk
Choosing the first option led me to being asked which installation I want to
log into. Since I only had one installation of Windows, I chose C:\WINNT. I
was asked for the Administrator's password. WTF? I didn't have a password, I
did have one long ago, and I tried both - that one and a blank one. No
success. This could only mean that Setup has overwritten my existing Win2000
installation and has its own password. If it does, I would greatly
appreciate to know it or at least to know how to get rid of it.
Choosing the second option I was asked for the Emergency Repair Disk. I put
the diskette in. It starts examining the disks on my computer. After a while
it restarts and it boots into XP Setup, not 2000 Setup as I expected it.
If I try to install Windows 2000 from scratch it threatens me saying it will
delete all my user files if I proceed. I wouldn't want that.
Now, my computer lies in shambles, it has gone halfway through a Windows XP
upgrade, with only some file(s) blocking its path (or perhaps this is a
bigger problem). Being able to read and write to NTFS drives doesn't seem
much now, if I don't know what I'm supposed to correct in the first place.
Any suggestions?
I (used to) have Windows 2000 Professional installed on my computer, with
everything working fine. Yesterday I decided to upgrade to Windows XP
Professional. I uninstalled Norton Antivirus 2003 Pro long before I even had
this intention, and put AntiVir XP in its stead. Agnitum Outpost serves as
my firewall. I prepared no XP drivers for my hardware. I didn't uninstall
AntiVir XP before running Setup.
During the Windows XP setup, the following error appears after Setup
finishes installing devices and network and performing configuration and
begins to do some work with the files (finishes deleting them and starts
copying them):
STOP: 0x000000C4 (random numbers, the last, 4th one, is always 0x00000000).
I googled for 0x000000C4 and from what I gather, it means that a faulty
driver that was trying to do an illegal operation has been detected and the
computer halted in order to prevent the operation from being executed.
Since I took multiple runs of the installation in hopes of getting it
through, I was also displayed different messages. One of them was that my
modem was not compatible with XP and that it is not recommended to continue
with the installation of the drivers for the modem. I look at the box of the
modem. Whaddya know, it supports Windows XP. So I click "Yes" and it asks me
to locate the drivers. Thankfully I have always kept a backup of my drivers
for my hardware for all the Windows versions, so I remove the Windows XP CD
and put my backup CD in. So far, so good. Now I click Browse, since I don't
know the exact location of the drivers. After clicking the dropdown menu to
display all my main folders (including the CD), the 0x000000C4 error
appears. The same thing happened when Setup asked me for my XP drivers for
my sound card. Now it doesn't do even those things anymore. It just hangs
when it reaches the file copying procedure (i guess not related to copying
XP files).
Here's what I tried to do to solve the problem:
Since my drive is NTFS, it was very difficult to access it using just a DOS
boot diskette. Now I can by using NTFSDOS Professional 4, with both read and
write support, meaning I can delete any file I want. The Setup also reported
an I/O verification error in Radprobe.sys, which is a part of RadLinker,
which is actually an overclocking tool for ATI Radeons. I deleted
Radprobe.sys. I also deleted my antivirus program. It didn't help. Setup
still hanged at that point, displaying the same error.
Each time the Setup crashes, the computer creates a small memory dump file.
Since I don't have access to Windows 2000 any more (the computer boots up to
Setup), I can't pinpoint the faulty driver with dumpchk.exe. The other
computer has Windows ME on it, which doesn't support dumpchk.exe - I can't
run dumpchk.exe via the command prompt (says it can't be run in DOS mode)
and when I try to double-click on it, it displays the proper usage and
closes. If I drag the dump file icon on the dumpchk.exe icon, a window opens
for just a second stating that it can't open it and immediately closes.
I tried to repair the Windows 2000 installation and I was given two options:
1) run the Recovery Console
2) repair the installation via the Emergency Repair Disk
Choosing the first option led me to being asked which installation I want to
log into. Since I only had one installation of Windows, I chose C:\WINNT. I
was asked for the Administrator's password. WTF? I didn't have a password, I
did have one long ago, and I tried both - that one and a blank one. No
success. This could only mean that Setup has overwritten my existing Win2000
installation and has its own password. If it does, I would greatly
appreciate to know it or at least to know how to get rid of it.
Choosing the second option I was asked for the Emergency Repair Disk. I put
the diskette in. It starts examining the disks on my computer. After a while
it restarts and it boots into XP Setup, not 2000 Setup as I expected it.
If I try to install Windows 2000 from scratch it threatens me saying it will
delete all my user files if I proceed. I wouldn't want that.
Now, my computer lies in shambles, it has gone halfway through a Windows XP
upgrade, with only some file(s) blocking its path (or perhaps this is a
bigger problem). Being able to read and write to NTFS drives doesn't seem
much now, if I don't know what I'm supposed to correct in the first place.
Any suggestions?