PRoblems with pst file...

M

Mike

One of the users in our office tried to open Outlook & recieved an error
message that indicated that the pst was gone or corrupt. After running
the Inbox repair tool to no avail, as well as picking up a copy of their
pst from yesterday's backup, I'm still unable to do anything with it!
When trying to import it, I get the message "Properties for this
information service must be defined prior to use" & after hitting ok, I
get a message that the file isn't a personal folders file! I have read
several long-winded posts in other forums, which basically have given me
no answer. I am using Window98 & Outlook 2000 in POP3 mode, & using
Ipswitch's Imail server. The file was never copied to a CD & doesn't
have the read-only box checked, either.
Help!
 
G

Guest

The first suggestion that comes to mind is to re-add personal folders to
their profile. If it's added, remove it, then re-add it.
You can also choose to delete and recreate the profile.
Let me know if this helps at all.
 

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