problems with microsoft word shutting down

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I have been having troubles with ms word shutting down
randomly. No other programs have ever restarted my
computer before. It only happens when i am typing a
paper. I set it up to display the bsod. It said:

Technical Information:

*** STOP: 0x0000008e (0xc0000005, 0x8052d727, 0xEccabcf0,
oxoooooooo)


any help would be greatly appreciated. thanks
 
Hi,

Generally, that error indicates faulty, misconfigured, or incompatible ram.
If you want to check the memory, there are free programs here:

http://www.simmtester.com/page/products/doc/download.asp
http://oca.microsoft.com/en/windiag.asp

But keep in kind that a thorough test can only be done with test equipment
at a computer shop. At the price of memory today, you may find that the test
costs more than a replacement stick.

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!

Associate Expert - WinXP - Expert Zone
 
I ran those test and found nothing. I am almost positive
it is not the hardware, because the problem only occurs
in microsoft word. It has never happened in any other
program. Would anything else be causing the problem?
 
Hi,

You could try a repair install of your MSOffice product.

Did you run the thorough burn test? Your response is only an hour after
mine, and simmtester's thorough test should be an all-nighter.

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!

Associate Expert - WinXP - Expert Zone
 
I have been having troubles with ms word shutting down
randomly. No other programs have ever restarted my
computer before. It only happens when i am typing a
paper. I set it up to display the bsod. It said:

Technical Information:

*** STOP: 0x0000008e (0xc0000005, 0x8052d727, 0xEccabcf0,
oxoooooooo)


any help would be greatly appreciated. thanks
Click to expand...

This is a bit of a shot in the dark.

Search your hard drive for all instances of the default document
template file - normal.dot - and delete them.

Word will automatically create a new one next time you launch it.

Good luck


Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

"The reason computer chips are so small is computers don't eat much."
 
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