Well, I'm a fairly astute computer user (software mostly, admittedly)
but when I look up my model number on the dell site, I get a whole host
of options and it's not the least bit clear to me which to choose. For
example, while looking at the Network or Communication sections, I see
nothing addressing the Network Controller or Ethernet Controller. I
also find nothing when I search on my service tag number.
Can you give me a hint?
FYI, this is where I'm looking:
http://support.dell.com/support/dow...s=gen&SystemID=LAT_PNT_PM_D600&os=WW1&osl=EN#
Thanks,
David
Anando [MS-MVP] wrote:
David,
If you are looking for drivers on Dell's site, you just require the model number of your
laptop.
Its
even easier if you have the asset code of your dell laptop machine handy.
--
Anando
Microsoft MVP- Windows Shell/User
http://www.microsoft.com/mvp
http://www.mvps.org
Folder customizations
http://newdelhi.sancharnet.in/minku
Protect your PC!
http://www.microsoft.com/protect
As I suspected, I'm having the same problems after re-installing the
OS. I'm on the Dell site looking for the right drivers but it's not
easy! As an example, both the Network Controller and Ethernet
Controller device property views indicate nothing about the devices
that would let me search for the proper driver on the Dell site.
Any thoughts would be most appreciated!
David
David wrote:
Yes, I've checked the device driver CD, inspected it, run its setup
utility but it really doesn't help with this problem. My son actually
loaded the s/w initially so I'm going though and completely reloading
the OS, drivers, and apps. Dell Support is no help unless I want to pay
$$ which is ridiculous if you consider this was caused by their support
actopms connected to my hardware support contract.
If the same problems occur again, can't I just go on the net on another
machine to find drivers for each of the devices, burn them to a cd and
then use that to fix any problems on the Dell? Can you tell me what
information about the devices I need to use to find the right drivers?
TIA,
David
DL wrote:
Physically check the installation cd, in explorer, for a drivers/system
Folder
You sure the drivers werent on a seperate cd?
Check Dell support, specific to your tag #.
I've tried to do that but the wizard doesn't find the files it's
looking for on the CD and then asks to check on the internet which, of
course, I can't do.
Any thoughts?
David
Anando [MS-MVP] wrote:
David,
It seems that you have not completely installed the drivers for all the
devices on your machine.
Please go through the support CDs that came with your laptop and install
the drivers for the network
interface card and all the hardware components that show up with a
yellow question mark within
device manager.
--
Anando
Microsoft MVP- Windows Shell/User
http://www.microsoft.com/mvp
http://www.mvps.org
Folder customizations
http://newdelhi.sancharnet.in/minku
Protect your PC!
http://www.microsoft.com/protect
I just had to re-load the OEM software we got with our Dell Latitiude
D600 and, after installing the drivers, I can't seem to connect to the
net. While I see the light on the back of the unit indicating that the
hardware connection is in place, it's not recognized by the system.
When I look in the Device Manager, I see lots of items in the 'Other
devices' container with question marks and exclamation marks. These
include the Ethernet Controller, Multimedia Audio Controller, Network
Controller, O2Micro SmartCardBus_Reader, PCI Modem, and Video
Controller (VGA Compatible).
Any hints re how to get this stuff working would be most appreciated!
TIA,
David
