Problems with CD/DVD-roms

[Guest]

hi i hav a sony dvd rom and LG cd-rw (on windows XP) but
all of a sudden when i wanted to use these roms they
didnt work. The device manager in control reported this
error

"Windows cannot start this hardware device because its
configuration information (in the registry) is incomplete
or damaged. (Code 19)"

so now im stuck since i cant even format my computer
because the cd/dvd-roms are unusable.

Please reply asap..
cheers

 

[Guest]

Hi

Jason Tsang MVP wrote

Goto http://www.aumha.org/a/xpcd.php#problem
See the second "problem" (read the caveats
Run the provided registry patc

That should fix your problem (basically, a filter driver is missing o
non-operational, the registry patch will delete the filter driver
references for your cdrom(s)

Basically, the reg file from above carries out the steps displayed at thi
websit

CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32, Code 19
or Code 39 After You Remove Easy CD Creator in Windows X
http://support.microsoft.com/default.aspx?scid=kb;[LN];q31406

Hope it helps

Pete

----- (e-mail address removed) wrote: ----

hi i hav a sony dvd rom and LG cd-rw (on windows XP) but
all of a sudden when i wanted to use these roms they
didnt work. The device manager in control reported this
error

"Windows cannot start this hardware device because its
configuration information (in the registry) is incomplete
or damaged. (Code 19)

so now im stuck since i cant even format my computer
because the cd/dvd-roms are unusable

Please reply asap..
cheer

 

[tuffboy]

hey hey..

seems we have the same prob... tried to fix... nothing
works... anybody... ? if u want to format.. check out
microsoft download center... program that loads cd rom
drivers from the a: drive.. if you have a a:
drive............................ and dont want to
format...........................................

 

[Jason Tsang]

That's so unnecessary (formatting).

Goto http://aumha.org/win5/a/xpcd.php#problems
See the second "problem" (read the caveats)
Run the provided registry patch

That should fix your problem (basically, a filter driver is missing or
non-operational, the registry patch will delete the filter drivers
references for your cdrom(s))


Basically, the reg file from above carries out the steps displayed at this
website


CD-ROM Drive or DVD-ROM Drive Missing After You Install Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;320553

CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32, Code 19,
or Code 39 After You Remove Easy CD Creator in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;314060


(It'll fix code 41 errors too as per the contents of the last kb article)