Problems w/ IE SP1 install

  • Thread starter Thread starter Matt Suter
  • Start date Start date
M

Matt Suter

I'm having trouble w/ IE 6.0 and accessing certain
websites. I'm getting memory errors. I'd like to
install IE SP1 to see if this fixes the problems but I'm
running into a software installation error. I'm
receiving an error message that says "The software you
are installing has not passed windows Logo testing to
verify its compatibility w/ Windows XP. This software
will not be installed. Contact your system
administrator." It then stops the install. Any help
would be appreciated. Thanks, Matt
 
Hi,
First, try clearing the cache and checking for malware
http://mvps.org/winhelp2002/unwanted.htm

Next, this may help: http://www.mvps.org/sramesh2k/IEFAQ.htm >>> Tip #12

See: 828031 - The Software You Are Installing Has Not Passed Windows Logo
Testing... Error Message When You Try to Install IE
http://support.microsoft.com/?kbid=828031
822798 - You cannot install some updates or programs [logo testing]:
http://support.microsoft.com/default.aspx?kbid=822798
JSI Tip 6571. 'The software you are installing has not passed Windows Logo
testing to verify it's compatibility with Windows XP:
http://www.jsiinc.com/SUBN/tip6500/rh6571.htm

Hope this helps,
Don
 
Back
Top