problems opening excel '03 files in '07

H

hp

Hello to all-
I did an upgrade from office '03 to '07 for the new director in my
department; after the upgade she began having issues opening any excel files
(both '03 & '07). I have tried to start from scratch in '07 and save it both
to '07 & '03 format. The crazy thing is that regardless of the format it
seems to open the file in excel but it doesn't display the data unless I hit
the maximize button. When it has to regenerate the infomation it displays
the data just fine; but if you just click on the excel file it will open
excel with just the toolbars but nothing else.

Thanks in advance
 
H

hp

Hello Bob

I tried your suggestion and it still is giving me problems. Excel 2007 is
acting very weird; if i open a file it isn't visible but if i hit the
minimize or maximize button it finally displays the image. It seems that the
file is open but not visible; due to the extension it knows to open the
application but won't show the data. I am going to set up a test machine and
see if i can determine the problem. Please let me know if you think of
anything else

thanks
 
B

Bob I

Humm, enabling an Add-in has fixed the "non-appearing" file issue on
every PC we have run across it on. Granted only 10 or so. It's been
working for others in the MS newsgroups also, so maybe you have
something else? Anti-virus scanning your documents or such?
 
H

hp

Hello Bob
thanks i tried another add in and everything is working; it seems like
installing the add-in worked its magic in the registry. I guess upgrading to
'07 leaves a little dirt behind that was causing the probem.

THANKS
 
B

Bob I

Glad to hear that you are working well. If you decide that you don't
need or want the add-in enabled, we have noticed that turning it back
off does not cause the system to revert to the old behavior. So it must
causing something to be set, and then all is good.
 

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