Problems loading Windows XP - cd stops with error in pci.sys

[Guest]

I am looking for some assistance in overcoming a problem with hardware and to
be fair, I have lso posted this question in the HARDWARE area of this forum,
but wasn't sure where it was most relevant

Notebook - Compaq nc6220 Intel Pentium M770 @ 2.13GHz, 2Gb RAM, Matshita
UJ-822Da DVD-RW drive, Hitatchi 60Gb Travelstar HDD - think this covers the
pertinent hardware

Load XP Installation cd, boot from cd, runs through loading all necessary
files and after advising that setup is starting windows, it crashes out to
the blue screen of death with and error message

Technical information

*** STOP: 0000007E (0xC0000005, 0xF748E0BF, 0xF78DA208, , 0xF78D9F08)


*** pci.sys - Address F74BE0BF base at F7487000, Datestamp 3b7d855c

Naturally this makes it somewhat impossible to install a fresh installation
on Windows XP as I can't boot off the cd

Bought the unit with XP Professional already installed, but did update the
RAM from 512Mb to 2Gb and also the processor from an M750 to an M770

Any assistance appreciated - all other functionality working perfectly
including access to the DVD-RW from within Windows XP

Thank you in advance for your thoughts and ideas

Kind regards

David

 

[Guest]

Covers some hardware but left out video adapter,the message has pci in the
text,display adapters for that chipset would be pci express,if an add on card
was installed.If installed,power off,remove,install monitor to the on board
display
if the board has one....

 

[Guest]

Hi Andrew

Here is dump of the details of the graphics/video adapter but not sure how
to deal with your suggestion - this is built in to the notebook and i
soundslike you are suggesting I plug in an external minitor instead of using
the panel display - did I get that right ?

Could you elaborate on how that might help me resolve the issue, thanks for
your help and suggestions

David

Intel(R) Graphics Media Accelerator Driver for Mobile Report


Report Date: 06/20/2007
Report Time[hr:mm:ss]: 15:53:17
Driver Version: 6.14.10.4764
Operating System: Windows XP* Professional, Service Pack 2 (5.1.2600)
Default Language: English
DirectX* Version: 9.0
Physical Memory: 2039 MB
Minimum Graphics Memory: 8 MB
Maximum Graphics Memory: 128 MB
Graphics Memory in Use: 9 MB
Processor: x86 family 6 Model 13 Stepping 8
Processor Speed: 2128 MHZ
Vendor ID: 8086
Device ID: 2592
Device Revision: 03


* Accelerator Information *

Accelerator in Use: Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family
Video BIOS: 1284
Current Graphics Mode: 1024 by 768 True Color (60 Hz)



* Devices Connected to the Graphics Accelerator *


Active Notebook Displays: 1


* Notebook *

Monitor Name: Plug and Play Monitor
Display Type: Digital
Gamma Value: 2.20
DDC2 Protocol: Supported
Maximum Image Size: Horizontal: Not Available
Vertical: Not Available
Monitor Supported Modes:
1024 by 768 (60 Hz)
Display Power Management Support:
Standby Mode: Not Supported
Suspend Mode: Not Supported
Active Off Mode: Not Supported


* SDVO Encoder Report *

** Encoder 1 **
Vendor ID: Chrontel
Device ID: 60
Device Revision: 6
Major Version: 1
Minor Version: 1

* Other names and brands are the property of their respective owners.