Problems adding a new computer to existing network

[Guest]

I have recently built a new computer and installed Win XP Pro on it. So far
so good. It has 2 network adapters, a wireless card and an ethernet port,
both properly installed with current drivers.

My problem is, I cannot get this computer to join my existing network. I
already have a network with one ethernet wired PC and a notebook and a pocket
PC device that connect wirelessly. The network is routed through a Belkin
Pre-n wireless router and has been working without a hitch for about 6
months. With the other computers/devices, all that was required was to run
the network setup wizard on each machine and it automatically detected and
joined the network. (security measures on the network are all turned OFF)

When I try to connect the new computer to the network, either by wireless or
ethernet, the network adapters get stuck on an endless attempt to "acquire
network address" and are never successful in doing so. The (Belkin) wireless
card can detect and connect to the wireless network in the Belkin utility,
but Windows itself never can connect to the network.

After alot of frustration, I went into the properties of the network adapter
and manually configured it with the IP address/subnet mask/default gateway to
correspond to my home network. On restart, the network connections are now
showing "connected," but the PC still cannot access the network or make an
internet connection. From this "connected" status, I am able to go to the
router setup page (192.168.2.1) but the PC I am running is not listed as a
client on the network.

Does anyone have an idea what is going on here? I have reinstalled the
operating system without luck. Do I need SP2 to make this work? My OS
(actually a media center OS) does not seem to have SP2 yet. But without being
able to connect to the internet I cannot get to windows update or SP2. HELP!

 

[Chuck]

I have recently built a new computer and installed Win XP Pro on it. So far
so good. It has 2 network adapters, a wireless card and an ethernet port,
both properly installed with current drivers.

My problem is, I cannot get this computer to join my existing network. I
already have a network with one ethernet wired PC and a notebook and a pocket
PC device that connect wirelessly. The network is routed through a Belkin
Pre-n wireless router and has been working without a hitch for about 6
months. With the other computers/devices, all that was required was to run
the network setup wizard on each machine and it automatically detected and
joined the network. (security measures on the network are all turned OFF)

When I try to connect the new computer to the network, either by wireless or
ethernet, the network adapters get stuck on an endless attempt to "acquire
network address" and are never successful in doing so. The (Belkin) wireless
card can detect and connect to the wireless network in the Belkin utility,
but Windows itself never can connect to the network.

After alot of frustration, I went into the properties of the network adapter
and manually configured it with the IP address/subnet mask/default gateway to
correspond to my home network. On restart, the network connections are now
showing "connected," but the PC still cannot access the network or make an
internet connection. From this "connected" status, I am able to go to the
router setup page (192.168.2.1) but the PC I am running is not listed as a
client on the network.

Does anyone have an idea what is going on here? I have reinstalled the
operating system without luck. Do I need SP2 to make this work? My OS
(actually a media center OS) does not seem to have SP2 yet. But without being
able to connect to the internet I cannot get to windows update or SP2. HELP!

It sounds to me like neither the Ethernet nor WiFi card on your new computer are
connecting. Is the Belkin assigning DHCP? Is the DHCP scope large enough?

Since you're running an open WAP, have you checked your DHCP log to see if maybe
your neighbors are connecting, and using up your DHCP scope?

When the computer attempts to connect, is there any clue in the Belkin access
log? Any lights on either the computer or router, either indicating a problem,
or (falsely) a connection?

SP2 would be a hella good idea. As would be WiFi, and normal layered, security.
<http://nitecruzr.blogspot.com/2005/05/setting-up-wifi-lan-please-protect.html>
http://nitecruzr.blogspot.com/2005/05/setting-up-wifi-lan-please-protect.html
<http://nitecruzr.blogspot.com/2005/05/please-protect-yourself-layer-your.html>
http://nitecruzr.blogspot.com/2005/05/please-protect-yourself-layer-your.html

 

[Guest]

It sounds to me like neither the Ethernet nor WiFi card on your new computer are
connecting. Is the Belkin assigning DHCP? Is the DHCP scope large enough?

Since you're running an open WAP, have you checked your DHCP log to see if maybe
your neighbors are connecting, and using up your DHCP scope?

When the computer attempts to connect, is there any clue in the Belkin access
log? Any lights on either the computer or router, either indicating a problem,
or (falsely) a connection?

SP2 would be a hella good idea. As would be WiFi, and normal layered, security.
<http://nitecruzr.blogspot.com/2005/05/setting-up-wifi-lan-please-protect.html>
http://nitecruzr.blogspot.com/2005/05/setting-up-wifi-lan-please-protect.html
<http://nitecruzr.blogspot.com/2005/05/please-protect-yourself-layer-your.html>
http://nitecruzr.blogspot.com/2005/05/please-protect-yourself-layer-your.html

Thanks for your reply!

To answer your questions:

1) No, the Belkin is not assigning a DHCP
2)Yes, the DHCP scope is big enough (2 to 100)
3) No, no neighbors are on board (I live in the country, nearest neighbor is
about 1/4 mile, and also noone else is on the DHCP client list )
4)No, I can detect no sign in the access log or on the router itself when
either network adapter is trying to connect to the network ("acquiring
network address")

I would like to get SP2, but would prefer to get it to install by
establishing an internet connection, because to order a CD takes 4-6 weeks
and costs a shipping fee.
And I know I should secure this network, but I want to make this PC work
first.

Any more thoughts? Is there a manual configuration fix? What is frustrating
to me is that every other machine on this network just jumped right on when
installed.

 

[Joe Crown]

Well you could also download the network install from this link.

http://www.microsoft.com/downloads/...BE-3B8E-4F30-8245-9E368D3CDB5A&displaylang=en

Microsoft made it harder to find it then they did for previous versions.
This would let you download it on another computer & you don't even
need Internet access to install it.

:


Thanks for your reply!

To answer your questions:

1) No, the Belkin is not assigning a DHCP
2)Yes, the DHCP scope is big enough (2 to 100)
3) No, no neighbors are on board (I live in the country, nearest neighbor is
about 1/4 mile, and also noone else is on the DHCP client list )
4)No, I can detect no sign in the access log or on the router itself when
either network adapter is trying to connect to the network ("acquiring
network address")

I would like to get SP2, but would prefer to get it to install by
establishing an internet connection, because to order a CD takes 4-6 weeks
and costs a shipping fee.
And I know I should secure this network, but I want to make this PC work
first.

Any more thoughts? Is there a manual configuration fix? What is frustrating
to me is that every other machine on this network just jumped right on when
installed.

--

Don't pay malware vendors - boycott Sony & Symantec for helping them

Please do not contact me directly or ask me to contact you directly for
assistance.

If your question is worth asking, it's worth posting.

If it’s not worth posting you should have done a search on
http://www.google.com/ http://www.google.com/grphp?hl=en&tab=wg&q= or
http://news.google.com/froogle?hl=en&tab=nf&ned=us&q= before wasting our
time.

If I sound hostile or arrogant you need to read the following before
posting a question "How To Ask Questions The Smart Way" at
(The site I've linked
to just has this article I think people should read before posting a
technical question.)

 

[Chuck]

Thanks for your reply!

To answer your questions:

1) No, the Belkin is not assigning a DHCP
2)Yes, the DHCP scope is big enough (2 to 100)
3) No, no neighbors are on board (I live in the country, nearest neighbor is
about 1/4 mile, and also noone else is on the DHCP client list )
4)No, I can detect no sign in the access log or on the router itself when
either network adapter is trying to connect to the network ("acquiring
network address")

I would like to get SP2, but would prefer to get it to install by
establishing an internet connection, because to order a CD takes 4-6 weeks
and costs a shipping fee.
And I know I should secure this network, but I want to make this PC work
first.

Any more thoughts? Is there a manual configuration fix? What is frustrating
to me is that every other machine on this network just jumped right on when
installed.

Any time you build a computer yourself, you risk problems.
# Do you know that the network components are good? Did you run a self-test
from device manager?
# How are you connecting the new computer? Did you try another Ethernet cable /
router port (maybe one already tested on another computer)?
# Do you see any lights on the new computer (either the Ethernet or WiFi card)
that leads you to believe that it's working?
<http://nitecruzr.blogspot.com/2005/08/solving-network-problems-tutorial.html>
http://nitecruzr.blogspot.com/2005/08/solving-network-problems-tutorial.html

 

[Guest]

Thanks for your input.

1) I believe the wireless card and the ethernet adapter are good. Both have
been used successfully on other computers. I do not know how to do a self
test from device manager other than to see that it says "this device is
working properly", which it does

2) I have connected to the network with known working ethernet cables and
ports- no luck

3) Yes, lights on the ethernet card are on; and the wireless utility is
showing that it is receiving a strong signal from the network

(Also, I have now installed SP2 with no change in the problem-thanks for the
link Joe)

The problem seems to be independent of my local network, because I
disconnected the router and connected my PC directly to the modem by the
ethernet port- still no luck connecting to the internet. The network
connections icon for my ethernet card was again stuck on "acquiring network
address" forever.

Somehow the computer cannot configure itself to make internet or network
connections. Is there an explanation or a fix???





:

 

[Chuck]

:

Thanks for your input.

1) I believe the wireless card and the ethernet adapter are good. Both have
been used successfully on other computers. I do not know how to do a self
test from device manager other than to see that it says "this device is
working properly", which it does

2) I have connected to the network with known working ethernet cables and
ports- no luck

3) Yes, lights on the ethernet card are on; and the wireless utility is
showing that it is receiving a strong signal from the network

(Also, I have now installed SP2 with no change in the problem-thanks for the
link Joe)

The problem seems to be independent of my local network, because I
disconnected the router and connected my PC directly to the modem by the
ethernet port- still no luck connecting to the internet. The network
connections icon for my ethernet card was again stuck on "acquiring network
address" forever.

Somehow the computer cannot configure itself to make internet or network
connections. Is there an explanation or a fix???

Well, your symptoms suggest LSP / Winsock corruption, though that is a more
common problem with computers that have been on the network for a while. But
it's either that, or a physical issue. And the message "this device is working
properly" is about all you'll get there.
<http://nitecruzr.blogspot.com/2005/05/problems-with-lsp-winsock-layer-in.html>
http://nitecruzr.blogspot.com/2005/05/problems-with-lsp-winsock-layer-in.html

Check the router, and make sure that it's not filtering by MAC address. The
fact that the computer won't connect directly to the modem is not that
significant - that may be a MAC address issue too. You do know that the router
is connecting successfully to the Internet normally?
<http://nitecruzr.blogspot.com/2005/07/connecting-different-devices-to-your.html>
http://nitecruzr.blogspot.com/2005/07/connecting-different-devices-to-your.html

And do us both a favour, and post after my replies please.
<http://nitecruzr.blogspot.com/2005/05/how-to-post-on-usenet-and-encourage.html#TopPosting>
http://nitecruzr.blogspot.com/2005/05/how-to-post-on-usenet-and-encourage.html#TopPosting

 

[Guest]

Check the router, and make sure that it's not filtering by MAC address. The
fact that the computer won't connect directly to the modem is not that
significant - that may be a MAC address issue too. You do know that the router
is connecting successfully to the Internet normally?
<http://nitecruzr.blogspot.com/2005/07/connecting-different-devices-to-your.html>
http://nitecruzr.blogspot.com/2005/07/connecting-different-devices-to-your.html

And do us both a favour, and post after my replies please.
<http://nitecruzr.blogspot.com/2005/05/how-to-post-on-usenet-and-encourage.html#TopPosting>
http://nitecruzr.blogspot.com/2005/05/how-to-post-on-usenet-and-encourage.html#TopPosting

Router configuration is not filtering any MAC addresses; and as far as I can
tell, the router is connecting to the internet normally- internet access
always works on all devices on the network.

Is there a way to tell if there is a problem with my PC in generating a MAC
address?

I should mention that there is some weirdness involving the "network
connections" control panel- after bootup, when the network connections screen
opens initially, nothing is shown. I get the following message: "The Network
Connections Folder was unable to retrieve the list of Network adapters on
your machine. Please make sure the Network Connections service is enabled and
running." Only when I configure the Windows firewall and then refresh the
network connections screen do the network adapters show up.

Is there any diagnostic utility that might be useful?

Again, thanks for your help.

David

 

[Chuck]

Router configuration is not filtering any MAC addresses; and as far as I can
tell, the router is connecting to the internet normally- internet access
always works on all devices on the network.

Is there a way to tell if there is a problem with my PC in generating a MAC
address?

I should mention that there is some weirdness involving the "network
connections" control panel- after bootup, when the network connections screen
opens initially, nothing is shown. I get the following message: "The Network
Connections Folder was unable to retrieve the list of Network adapters on
your machine. Please make sure the Network Connections service is enabled and
running." Only when I configure the Windows firewall and then refresh the
network connections screen do the network adapters show up.

Is there any diagnostic utility that might be useful?

Again, thanks for your help.

David

OK, David.

The command "ipconfig /all" will give us some diagnostics. Try that first.
<http://nitecruzr.blogspot.com/2005/05/reading-ipconfig-and-diagnosing.html>
http://nitecruzr.blogspot.com/2005/05/reading-ipconfig-and-diagnosing.html

The MAC address is a unique identifier that's provided by the manufacturer for
each network device.
<http://nitecruzr.blogspot.com/2005/10/mac-addresses.html>
http://nitecruzr.blogspot.com/2005/10/mac-addresses.html

Do you have to configure the Windows Firewall each time you reboot?

 

[Guest]

:

OK, David.

The command "ipconfig /all" will give us some diagnostics. Try that first.
<http://nitecruzr.blogspot.com/2005/05/reading-ipconfig-and-diagnosing.html>
http://nitecruzr.blogspot.com/2005/05/reading-ipconfig-and-diagnosing.html

The MAC address is a unique identifier that's provided by the manufacturer for
each network device.
<http://nitecruzr.blogspot.com/2005/10/mac-addresses.html>
http://nitecruzr.blogspot.com/2005/10/mac-addresses.html

Do you have to configure the Windows Firewall each time you reboot?

Thanks Chuck. This looks like it might be helpful.

"Windows IP configuration
Host Name: X
Primary Dns Suffix: (blank)
Node Type: Broadcast
IP Routing enabled: No
Wins Proxy enabled: No
Ethernet adapter Wireless Connection:
Connection-specific DNS Suffix: (blank)
Description: Belkin 802.11g Network Adapter
Physical Address: 00-11-50-95-97-F6
Dhcp Enabled: Yes
Autoconfiguration Enabled: Yes
IP Address:0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: (blank)
DHCP Server: 0.0.0.0
Ethernet adapter Local Area Connection:
Media State: Media Disconnected
Description: Linksys LNE100Tx Fast Ethernet
Ethernet PCI Card Physical Address: 00-A0-CC-E3-CE-9E"

(the ethernet cable is currently disconnected)

Regarding configuring the Windows Firewall, I found that opening the
configuration window is the only way that I can get the "network connections"
screen to display the network adapters. I don't even have to change the
firewall configuration: I just open that window, then close it, then refresh
the view on my network configurations window, and they appear. Until then, I
get that message : "The Network Connections Folder was unable to retrieve the
list of Network adapters on your machine. Please make sure the Network
Connections service is enabled and running." Note that the network adapters
show up on "IPConfig/all" even before I do that trick to make them show up in
the "Network Connections" window.

David

 

[Chuck]

:

Thanks Chuck. This looks like it might be helpful.

"Windows IP configuration
Host Name: X
Primary Dns Suffix: (blank)
Node Type: Broadcast
IP Routing enabled: No
Wins Proxy enabled: No
Ethernet adapter Wireless Connection:
Connection-specific DNS Suffix: (blank)
Description: Belkin 802.11g Network Adapter
Physical Address: 00-11-50-95-97-F6
Dhcp Enabled: Yes
Autoconfiguration Enabled: Yes
IP Address:0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: (blank)
DHCP Server: 0.0.0.0
Ethernet adapter Local Area Connection:
Media State: Media Disconnected
Description: Linksys LNE100Tx Fast Ethernet
Ethernet PCI Card Physical Address: 00-A0-CC-E3-CE-9E"

(the ethernet cable is currently disconnected)

Regarding configuring the Windows Firewall, I found that opening the
configuration window is the only way that I can get the "network connections"
screen to display the network adapters. I don't even have to change the
firewall configuration: I just open that window, then close it, then refresh
the view on my network configurations window, and they appear. Until then, I
get that message : "The Network Connections Folder was unable to retrieve the
list of Network adapters on your machine. Please make sure the Network
Connections service is enabled and running." Note that the network adapters
show up on "IPConfig/all" even before I do that trick to make them show up in
the "Network Connections" window.

David

David,

This is wrong:
IP Address:0.0.0.0
Windows XP should get either a real IP address, or an APIPA address. Not
0.0.0.0. This suggests LSP / Winsock corruption.

You snipped this from my previous post.
Well, your symptoms suggest LSP / Winsock corruption, though that is a more
common problem with computers that have been on the network for a while. But
it's either that, or a physical issue. And the message "this device is working
properly" is about all you'll get there.
<http://nitecruzr.blogspot.com/2005/05/problems-with-lsp-winsock-layer-in.html>
http://nitecruzr.blogspot.com/2005/05/problems-with-lsp-winsock-layer-in.html

 

[Guest]

David,

This is wrong:
IP Address:0.0.0.0
Windows XP should get either a real IP address, or an APIPA address. Not
0.0.0.0. This suggests LSP / Winsock corruption.

You snipped this from my previous post.
Well, your symptoms suggest LSP / Winsock corruption, though that is a more
common problem with computers that have been on the network for a while. But
it's either that, or a physical issue. And the message "this device is working
properly" is about all you'll get there.
<http://nitecruzr.blogspot.com/2005/05/problems-with-lsp-winsock-layer-in.html>
http://nitecruzr.blogspot.com/2005/05/problems-with-lsp-winsock-layer-in.html

Chuck:

A few questions.

First, what is a Winsock corruption and how do you (or can you) fix it?

Also, in that "ipconfig/all" result, does the setting "IP Routing enabled:
No" indicate a configuration problem that I can change?

David

 

[Chuck]

Chuck:

A few questions.

First, what is a Winsock corruption and how do you (or can you) fix it?

Also, in that "ipconfig/all" result, does the setting "IP Routing enabled:
No" indicate a configuration problem that I can change?

David

David,

IP Routing is set automatically, and I don't know that you can, or need, to
change it. On my 3 computer LAN, one computer has IP Routing enabled,
presumably because I setup a dialup modem and tested ICS once. It doesn't
affect anything anyway.

For information about LSP / Winsock corruption, including how to fix it, please
read my article! I cite numerous articles in each of my posts, and all of them
are chosen with you in mind. But they're useless if you don't read them, and
the linked articles.
<http://nitecruzr.blogspot.com/2005/05/problems-with-lsp-winsock-layer-in.html>
http://nitecruzr.blogspot.com/2005/05/problems-with-lsp-winsock-layer-in.html
<http://nitecruzr.blogspot.com/2005/06/how-to-get-most-out-of-pchucks-network.html>
http://nitecruzr.blogspot.com/2005/06/how-to-get-most-out-of-pchucks-network.html

 

[Guest]

David,

IP Routing is set automatically, and I don't know that you can, or need, to
change it. On my 3 computer LAN, one computer has IP Routing enabled,
presumably because I setup a dialup modem and tested ICS once. It doesn't
affect anything anyway.

For information about LSP / Winsock corruption, including how to fix it, please
read my article! I cite numerous articles in each of my posts, and all of them
are chosen with you in mind. But they're useless if you don't read them, and
the linked articles.
<http://nitecruzr.blogspot.com/2005/05/problems-with-lsp-winsock-layer-in.html>
http://nitecruzr.blogspot.com/2005/05/problems-with-lsp-winsock-layer-in.html
<http://nitecruzr.blogspot.com/2005/06/how-to-get-most-out-of-pchucks-network.html>
http://nitecruzr.blogspot.com/2005/06/how-to-get-most-out-of-pchucks-network.html

Chuck:

The winsock corruption fixes that I tried did not work. I went to the link
that you provided, and first ran the "netsh winsock reset catalog". I got
the following message:"WARNING: Could not obtain host information from
machine: [Computer]. Some commands may not be available.
The RPC server is unavailable.

Successfully reset the Winsock Catalog.
You must restart the machine in order to complete the reset."
When I restarted the machine, nothing had changed.

Then I ran the program "WinsockxpFix" which is linked on that page, and
again, no luck.

Then I tried to reset TC/IP with the command "netsh int ip reset
c:\resetlog.txt", and again got the message :"WARNING: Could not obtain host
information from machine: [Computer]. Some commands may not be available.
The RPC server is unavailable.", although it did generate the file
"resetlog.txt"; however, the problem still remains.

Finally, I reinstalled the network adapters. Again, no luck.

So, I believe I have tried all the Winsock fixes. Is there a next step?
Should I try to install my old copy of Windows 98? If there is a "hardware"
issue, which component would it most likely be (motherboard?), and how would
you recommend tracking that type of problem down?

Thanks for your help,
David

 

[Chuck]

Chuck:

The winsock corruption fixes that I tried did not work. I went to the link
that you provided, and first ran the "netsh winsock reset catalog". I got
the following message:"WARNING: Could not obtain host information from
machine: [Computer]. Some commands may not be available.
The RPC server is unavailable.

Successfully reset the Winsock Catalog.
You must restart the machine in order to complete the reset."
When I restarted the machine, nothing had changed.

Then I ran the program "WinsockxpFix" which is linked on that page, and
again, no luck.

Then I tried to reset TC/IP with the command "netsh int ip reset
c:\resetlog.txt", and again got the message :"WARNING: Could not obtain host
information from machine: [Computer]. Some commands may not be available.
The RPC server is unavailable.", although it did generate the file
"resetlog.txt"; however, the problem still remains.

Finally, I reinstalled the network adapters. Again, no luck.

So, I believe I have tried all the Winsock fixes. Is there a next step?
Should I try to install my old copy of Windows 98? If there is a "hardware"
issue, which component would it most likely be (motherboard?), and how would
you recommend tracking that type of problem down?

Thanks for your help,
David

David,

OK, let's go after the "The RPC server is unavailable." error.

From BlackViper's website (probably the most definitive website that references
the NT services)
<http://web.archive.org/web/20041130...XP/service411.htm#Remote_Procedure_Call_(RPC)>
http://web.archive.org/web/20041130...XP/service411.htm#Remote_Procedure_Call_(RPC)
Remote Procedure Call (RPC)

This service is rather vital. Practically everything depends on this service to
be running. This is also the only service that you cannot disable via the
Services MMC. Previously, if you disabled this service in Windows 2000, your
computer would become unbootable. What I am trying to tell you is leave this
service on automatic and absolutely DO NOT disable it. If, for whatever reason,
the service became disabled and you can no longer boot your system, please read
the information here for a way to fix it.

sends us to...
<http://web.archive.org/web/20041011125524/www.blackviper.com/AskBV/2k4.htm>
http://web.archive.org/web/20041011125524/www.blackviper.com/AskBV/2k4.htm
I disabled Remote Procedure Call (before I read your advice) and I my computer
is broke! What do I do?

Boot into safe mode and install this registry patch. It will place RPC service
back into automatic. After applying the registry fix, you should be able to boot
normally.

This file contain only the "Start" key:

The "RpcSs" service, this information is applied:

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RpcSs]
"Start"=dword:00000002

See my article for Registry Editing:
<http://nitecruzr.blogspot.com/2005/07/registry-editor.html>
http://nitecruzr.blogspot.com/2005/07/registry-editor.html

For ease of introduction, look at that value on one of the working computers.
That will give you an idea of what to look for on the non-working computer.

 

[Guest]

OK, let's go after the "The RPC server is unavailable." error.

From BlackViper's website (probably the most definitive website that references
the NT services)
<http://web.archive.org/web/20041130...XP/service411.htm#Remote_Procedure_Call_(RPC)>
http://web.archive.org/web/20041130...XP/service411.htm#Remote_Procedure_Call_(RPC)
Remote Procedure Call (RPC)

This service is rather vital. Practically everything depends on this service to
be running. This is also the only service that you cannot disable via the
Services MMC. Previously, if you disabled this service in Windows 2000, your
computer would become unbootable. What I am trying to tell you is leave this
service on automatic and absolutely DO NOT disable it. If, for whatever reason,
the service became disabled and you can no longer boot your system, please read
the information here for a way to fix it.

sends us to...
<http://web.archive.org/web/20041011125524/www.blackviper.com/AskBV/2k4.htm>
http://web.archive.org/web/20041011125524/www.blackviper.com/AskBV/2k4.htm
I disabled Remote Procedure Call (before I read your advice) and I my computer
is broke! What do I do?

Boot into safe mode and install this registry patch. It will place RPC service
back into automatic. After applying the registry fix, you should be able to boot
normally.

This file contain only the "Start" key:

The "RpcSs" service, this information is applied:

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RpcSs]
"Start"=dword:00000002

See my article for Registry Editing:
<http://nitecruzr.blogspot.com/2005/07/registry-editor.html>
http://nitecruzr.blogspot.com/2005/07/registry-editor.html

For ease of introduction, look at that value on one of the working computers.
That will give you an idea of what to look for on the non-working computer.

Chuck:

I have gone into the registry editor and found the parameter that was
discussed in your reference article and post, but I am confused a little
because the format for the value in my Registry editor seems slightly
different than in that article. In the article that you referred to, the
value for the parameter should be:
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RpcSs]
"Start"=dword:00000002

But in my registry, the value for "start" is displayed as type=REG_DWORD
data=0x00000002(2)

If I go to modify the value data, it is currently showing the DWORD value
data as "2" (even though it is displayed as above, ie 0x00000002(2).

It looks like the value that I have is the same as what the value is
supposed to be in the reference, except that the display format is different.

Regardless, when I do type in "00000002" as the value data for the
parameter, nothing changes. The value data is still 2, and the computer still
has the same problem.

David

 

[Chuck]

OK, let's go after the "The RPC server is unavailable." error.

From BlackViper's website (probably the most definitive website that references
the NT services)
<http://web.archive.org/web/20041130...XP/service411.htm#Remote_Procedure_Call_(RPC)>
http://web.archive.org/web/20041130...XP/service411.htm#Remote_Procedure_Call_(RPC)
Remote Procedure Call (RPC)

This service is rather vital. Practically everything depends on this service to
be running. This is also the only service that you cannot disable via the
Services MMC. Previously, if you disabled this service in Windows 2000, your
computer would become unbootable. What I am trying to tell you is leave this
service on automatic and absolutely DO NOT disable it. If, for whatever reason,
the service became disabled and you can no longer boot your system, please read
the information here for a way to fix it.

sends us to...
<http://web.archive.org/web/20041011125524/www.blackviper.com/AskBV/2k4.htm>
http://web.archive.org/web/20041011125524/www.blackviper.com/AskBV/2k4.htm
I disabled Remote Procedure Call (before I read your advice) and I my computer
is broke! What do I do?

Boot into safe mode and install this registry patch. It will place RPC service
back into automatic. After applying the registry fix, you should be able to boot
normally.

This file contain only the "Start" key:

The "RpcSs" service, this information is applied:

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RpcSs]
"Start"=dword:00000002

See my article for Registry Editing:
<http://nitecruzr.blogspot.com/2005/07/registry-editor.html>
http://nitecruzr.blogspot.com/2005/07/registry-editor.html

For ease of introduction, look at that value on one of the working computers.
That will give you an idea of what to look for on the non-working computer.

Chuck:

I have gone into the registry editor and found the parameter that was
discussed in your reference article and post, but I am confused a little
because the format for the value in my Registry editor seems slightly
different than in that article. In the article that you referred to, the
value for the parameter should be:
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RpcSs]
"Start"=dword:00000002

But in my registry, the value for "start" is displayed as type=REG_DWORD
data=0x00000002(2)

If I go to modify the value data, it is currently showing the DWORD value
data as "2" (even though it is displayed as above, ie 0x00000002(2).

It looks like the value that I have is the same as what the value is
supposed to be in the reference, except that the display format is different.

Regardless, when I do type in "00000002" as the value data for the
parameter, nothing changes. The value data is still 2, and the computer still
has the same problem.

David

David,

The value "0x00000002" is the same as "2". It's just a hexadecimal notation.
So the RPC Service startup is not the problem.

I'm going to spend some time reading about the RPC server, and why it might not
start. It's not a dependency issue, per BV.
What service Remote Procedure Call (RPC) needs to function properly:
* None

 

[Guest]

OK, let's go after the "The RPC server is unavailable." error.

From BlackViper's website (probably the most definitive website that references
the NT services)
<http://web.archive.org/web/20041130...XP/service411.htm#Remote_Procedure_Call_(RPC)>
http://web.archive.org/web/20041130...XP/service411.htm#Remote_Procedure_Call_(RPC)
Remote Procedure Call (RPC)

This service is rather vital. Practically everything depends on this service to
be running. This is also the only service that you cannot disable via the
Services MMC. Previously, if you disabled this service in Windows 2000, your
computer would become unbootable. What I am trying to tell you is leave this
service on automatic and absolutely DO NOT disable it. If, for whatever reason,
the service became disabled and you can no longer boot your system, please read
the information here for a way to fix it.

sends us to...
<http://web.archive.org/web/20041011125524/www.blackviper.com/AskBV/2k4.htm>
http://web.archive.org/web/20041011125524/www.blackviper.com/AskBV/2k4.htm
I disabled Remote Procedure Call (before I read your advice) and I my computer
is broke! What do I do?

Boot into safe mode and install this registry patch. It will place RPC service
back into automatic. After applying the registry fix, you should be able to boot
normally.

This file contain only the "Start" key:

The "RpcSs" service, this information is applied:

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RpcSs]
"Start"=dword:00000002

See my article for Registry Editing:
<http://nitecruzr.blogspot.com/2005/07/registry-editor.html>
http://nitecruzr.blogspot.com/2005/07/registry-editor.html

For ease of introduction, look at that value on one of the working computers.
That will give you an idea of what to look for on the non-working computer.

Chuck:

I have gone into the registry editor and found the parameter that was
discussed in your reference article and post, but I am confused a little
because the format for the value in my Registry editor seems slightly
different than in that article. In the article that you referred to, the
value for the parameter should be:
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RpcSs]
"Start"=dword:00000002

But in my registry, the value for "start" is displayed as type=REG_DWORD
data=0x00000002(2)

If I go to modify the value data, it is currently showing the DWORD value
data as "2" (even though it is displayed as above, ie 0x00000002(2).

It looks like the value that I have is the same as what the value is
supposed to be in the reference, except that the display format is different.

Regardless, when I do type in "00000002" as the value data for the
parameter, nothing changes. The value data is still 2, and the computer still
has the same problem.

David

David,

The value "0x00000002" is the same as "2". It's just a hexadecimal notation.
So the RPC Service startup is not the problem.

I'm going to spend some time reading about the RPC server, and why it might not
start. It's not a dependency issue, per BV.
What service Remote Procedure Call (RPC) needs to function properly:
* None

Thanks Chuck, I'll be awaiting your advice.

David

 

[Guest]

Chuck

Still waiting for advice on this.

David

 

[Chuck]

:
OK, let's go after the "The RPC server is unavailable." error.

From BlackViper's website (probably the most definitive website that references
the NT services)
<http://web.archive.org/web/20041130...XP/service411.htm#Remote_Procedure_Call_(RPC)>
http://web.archive.org/web/20041130...XP/service411.htm#Remote_Procedure_Call_(RPC)
Remote Procedure Call (RPC)

This service is rather vital. Practically everything depends on this service to
be running. This is also the only service that you cannot disable via the
Services MMC. Previously, if you disabled this service in Windows 2000, your
computer would become unbootable. What I am trying to tell you is leave this
service on automatic and absolutely DO NOT disable it. If, for whatever reason,
the service became disabled and you can no longer boot your system, please read
the information here for a way to fix it.

sends us to...
<http://web.archive.org/web/20041011125524/www.blackviper.com/AskBV/2k4.htm>
http://web.archive.org/web/20041011125524/www.blackviper.com/AskBV/2k4.htm
I disabled Remote Procedure Call (before I read your advice) and I my computer
is broke! What do I do?

Boot into safe mode and install this registry patch. It will place RPC service
back into automatic. After applying the registry fix, you should be able to boot
normally.

This file contain only the "Start" key:

The "RpcSs" service, this information is applied:

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RpcSs]
"Start"=dword:00000002

See my article for Registry Editing:
<http://nitecruzr.blogspot.com/2005/07/registry-editor.html>
http://nitecruzr.blogspot.com/2005/07/registry-editor.html

For ease of introduction, look at that value on one of the working computers.
That will give you an idea of what to look for on the non-working computer.

Chuck:

I have gone into the registry editor and found the parameter that was
discussed in your reference article and post, but I am confused a little
because the format for the value in my Registry editor seems slightly
different than in that article. In the article that you referred to, the
value for the parameter should be:
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RpcSs]
"Start"=dword:00000002

But in my registry, the value for "start" is displayed as type=REG_DWORD
data=0x00000002(2)

If I go to modify the value data, it is currently showing the DWORD value
data as "2" (even though it is displayed as above, ie 0x00000002(2).

It looks like the value that I have is the same as what the value is
supposed to be in the reference, except that the display format is different.

Regardless, when I do type in "00000002" as the value data for the
parameter, nothing changes. The value data is still 2, and the computer still
has the same problem.

David

David,

The value "0x00000002" is the same as "2". It's just a hexadecimal notation.
So the RPC Service startup is not the problem.

I'm going to spend some time reading about the RPC server, and why it might not
start. It's not a dependency issue, per BV.
What service Remote Procedure Call (RPC) needs to function properly:
* None

Thanks Chuck, I'll be awaiting your advice.

David

David,

Let's start by finding what the status of the RPC Server is. In a command
window, enter "sc query rpcss". What do you get for State?