Problem with video slideshow after created photostory

[Guest]

Hi you know when you finished editing your photostory and you story can be
created into a slideshow video played on windows media player, for some
reason when i play it there is a permanent pink line (a line on a bar graph
type of a line) on the right side the entire time? Why is it there? How do I
get rid of it?

 

[John Inzer]

Hi you know when you finished editing your photostory and
you story can be created into a slideshow video played on
windows media player, for some reason when i play it
there is a permanent pink line (a line on a bar graph
type of a line) on the right side the entire time? Why is
it there? How do I get rid of it?

===============================
Are you playing the file on your computer?
Are you using Windows Media Player 10?

Try saving with a different profile...these
options are found on the "Save Your Story"
screen by clicking the "Settings" button.

For playing on your computer...also try
reducing your Graphics Hardware
Acceleration...the following article explains
how:

(263391) How to Change the Graphics
Hardware Acceleration Setting in Windows
http://support.microsoft.com/?kbid=263391

--

John Inzer
MS Picture It! MVP

Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp

Making Good Newsgroup Posts
http://www.dts-l.org/goodpost.htm

 

[Guest]

Hi I read your response, thanks for your time, but I don't think those are
the problems. I have windows media player 10 and I already used the settings
button several times. Only 600x800 and below works. I have a 1024x780
resolution screen but it still shows the pink bar on the right, I don't know
I guess I will have to shoot for the lower resolution. Thanks though

 

[John Inzer]

Hi I read your response, thanks for your time, but I
don't think those are the problems. I have windows media
player 10 and I already used the settings button several
times. Only 600x800 and below works. I have a 1024x780
resolution screen but it still shows the pink bar on the
right, I don't know I guess I will have to shoot for the
lower resolution. Thanks though

=============================================
Did you try reducing your Graphics Hardware Acceleration?

--

John Inzer
MS Picture It! MVP

Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp

Making Good Newsgroup Posts
http://www.dts-l.org/goodpost.htm

 

[Guest]

What is the graphics hardware acceleration?

 

[John Inzer]

What is the graphics hardware acceleration?

===================================
Try reading the Microsoft Knowledge
Base article I posted for you.

Here it is again:

(263391) How to Change the Graphics
Hardware Acceleration Setting in Windows
http://support.microsoft.com/?kbid=263391

If this adjustment improves the issue, it's
a strong indication that you need updated
video drivers.

--

John Inzer
MS Picture It! MVP

Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp

Making Good Newsgroup Posts
http://www.dts-l.org/goodpost.htm

 

[Guest]

Ok you are right, I checked with the hardware thing you suggested. And the
reason is because I don't have my monitor's driver to go with my video
adapter. But I can't seem to find any video drivers online to download for my
video adapter. I will try to find it from my old pile of installation stuff
because I can't really get help from the daewoo monitor manufacturing
company. Its a Korean brand that seems pretty popular now so I don't think
they will help. What should I do now?

 

[John Inzer]

Ok you are right, I checked with the hardware thing you
suggested. And the reason is because I don't have my
monitor's driver to go with my video adapter. But I can't
seem to find any video drivers online to download for my
video adapter. I will try to find it from my old pile of
installation stuff because I can't really get help from
the daewoo monitor manufacturing company. Its a Korean
brand that seems pretty popular now so I don't think they
will help. What should I do now?

=============================
Did you reduce the acceleration as
per the instructions? Does the movie
display the same behavior or is it
improved?

Can you post brand and model
number of your video adapter?

Here's a way to identify it:

Click Start, click Run, and then
type "devmgmt.msc" press...Enter.

Click the + next to...Display adapters...
you will see the name of your video adapter.

If you right click that name and choose...
Properties / Driver tab...you can see the
"Version " number of the driver.

--

John Inzer
MS Picture It! MVP

Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp

Making Good Newsgroup Posts
http://www.dts-l.org/goodpost.htm

 

[Guest]

So yes I did reduce the acceleration as the instructions told me to do so and
indeed the pink bar thing disappeared so I need to update my driver. The
conditions improved. Here is the name of the adapter SiS 650_651_740 and the
version number of my adapter 6.13.10.2091. Thanks John for helping me so
patiently!

 

[John Inzer]

So yes I did reduce the acceleration as the instructions
told me to do so and indeed the pink bar thing
disappeared so I need to update my driver. The conditions
improved. Here is the name of the adapter SiS 650_651_740
and the version number of my adapter 6.13.10.2091. Thanks
John for helping me so patiently!

=================================
OK...here's a site where you can download
an updated video driver. I cannot guarantee
that it will be your fix but it should be.

http://members.driverguide.com/driver/detail.php?driverid=305233

This driver is version number...7.1.100.1248
which is newer than your current driver.

You'll have to create a new free account before
you can download the driver and if you need
help installing the driver...read the Beginner's
Guide. You'll see it listed in the left pane after
you sign in. The FAQ may be useful also.

You could leave your Acceleration settings
as is and forget about the driver but if you
decide to download/unzip/and install the
updated driver...you should return the
acceleration to full.

Good Luck.

--

John Inzer
MS Picture It! MVP

Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp

Making Good Newsgroup Posts
http://www.dts-l.org/goodpost.htm

 

[John Inzer]

*Correction*

Upon further inspection...the version
number is 6.14.10.3620 but it is still
an upgrade from your current driver.

============================

=================================
OK...here's a site where you can download
an updated video driver. I cannot guarantee
that it will be your fix but it should be.

http://members.driverguide.com/driver/detail.php?driverid=305233

This driver is version number...7.1.100.1248
which is newer than your current driver.

You'll have to create a new free account before
you can download the driver and if you need
help installing the driver...read the Beginner's
Guide. You'll see it listed in the left pane after
you sign in. The FAQ may be useful also.

You could leave your Acceleration settings
as is and forget about the driver but if you
decide to download/unzip/and install the
updated driver...you should return the
acceleration to full.

Good Luck.

--

John Inzer
MS Picture It! MVP

Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp

Making Good Newsgroup Posts
http://www.dts-l.org/goodpost.htm

 

[Guest]

I installed the new driver, my problem is fixed! Thanks so much for your
persistence. But one thing that is weird is that when I check for the name of
my video adapter it still says SiS 650_651_740 not the new version number.
Did I install it correctly?
Anyways thanks for solving my problem!

Mandy

 

[John Inzer]

I installed the new driver, my problem is fixed! Thanks
so much for your persistence. But one thing that is weird
is that when I check for the name of my video adapter it
still says SiS 650_651_740 not the new version number.
Did I install it correctly?
Anyways thanks for solving my problem!

Mandy

==============================
Excellent Mandy! Way-to-go!!! And you're
welcome...it's a pleasure to assist someone
who tries as hard as you did to solve a
problem.

You are reading the name of the adapter...
Here's a way to identify the driver version:

Click Start, click Run, and then
type "devmgmt.msc" press...Enter.

Click the + next to...Display adapters...
you will see the name of your video adapter.

If you right click that name and choose...
Properties / Driver tab...you can see the
"Version " number of the driver.

Cheers.
--

John Inzer
MS Picture It! MVP

Digital Image
Highlights and FAQs
http://tinyurl.com/aczzp

Making Good Newsgroup Posts
http://www.dts-l.org/goodpost.htm