Problem with timeout and dumping email in Outbox

[HH]

(This is a duplicate of a question asked on microsoft.public.outlook: didn't
know which would be appropriate for my question.)

I have vexing problems with timeouts and messages being dumped into my
Outbox (Outlook 2000). I have timeout set for three minutes, but after
trying to retrieve or send mail, there will be a timeout and the outgoing
message is dumped into the Outbox. Usually it sits there until I restart the
computer and open Outlook again. Sometimes it sends automatically on
reopening; at other times, I must go to Outbox, open the email and click on
Send. If there is more than one message in the Outbox, I must open and
re-send all of them individually. Sometimes the system successfully
retrieves email automatically, but generally it downloads email only after
my restarting the computer.

Does all this sound familiar to anyone? I can access and navigate on the
internet without any problem. I can look at my email and send email on my
server's web site (Comcast) with no problem. The problems might have begun a
couple of weeks ago with my installing Norton Internet Security 2005. I have
disabled the Windows firewall and enabled the NIS firewall, and I removed
all addins but for Norton Antispam addin. I am corresponding with Norton
(Symantec) support, but they have been unable to find a solution thus far.
Trying to find a solution, I have disabled all firewalls, disabled NIS
altogether, and still the problems persist. Since I can look at my email on
the Comcast web site, Comcast says that it is not their problem. They're
probably right. I plugged the cable modem directly into the back of my
computer, thereby eliminating the routes as the villain, but the email
problems remained.

If anyone can suggest a remedy for this vexing problem, I would be most
grateful.

Harlan

 

[HH]

That should read, ". . eliminating the router as the villain, . . ."

Harlan
---
[If you reply to my email address, please delete the word REMOVE from the
address.]


| (This is a duplicate of a question asked on microsoft.public.outlook:
didn't
| know which would be appropriate for my question.)
|
| I have vexing problems with timeouts and messages being dumped into my
| Outbox (Outlook 2000). I have timeout set for three minutes, but after
| trying to retrieve or send mail, there will be a timeout and the outgoing
| message is dumped into the Outbox. Usually it sits there until I restart
the
| computer and open Outlook again. Sometimes it sends automatically on
| reopening; at other times, I must go to Outbox, open the email and click
on
| Send. If there is more than one message in the Outbox, I must open and
| re-send all of them individually. Sometimes the system successfully
| retrieves email automatically, but generally it downloads email only after
| my restarting the computer.
|
| Does all this sound familiar to anyone? I can access and navigate on the
| internet without any problem. I can look at my email and send email on my
| server's web site (Comcast) with no problem. The problems might have begun
a
| couple of weeks ago with my installing Norton Internet Security 2005. I
have
| disabled the Windows firewall and enabled the NIS firewall, and I removed
| all addins but for Norton Antispam addin. I am corresponding with Norton
| (Symantec) support, but they have been unable to find a solution thus far.
| Trying to find a solution, I have disabled all firewalls, disabled NIS
| altogether, and still the problems persist. Since I can look at my email
on
| the Comcast web site, Comcast says that it is not their problem. They're
| probably right. I plugged the cable modem directly into the back of my
| computer, thereby eliminating the routes as the villain, but the email
| problems remained.
|
| If anyone can suggest a remedy for this vexing problem, I would be most
| grateful.
|
| Harlan
| ---
| [If you reply to my email address, please delete the word REMOVE from the
| address.]
|
|
|