Problem with outlook/windows

  • Thread starter Thread starter Paul Arkless
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Paul Arkless

My computer has all of a sudden started running itself in safe mode and I
get error messages whatever I try and do, all referring to a file called
kbdg.dll. I can't find any reference to this file on the internet. Here is
an example of a message I get when loading windows:

OSA9 caused an invalid page fault in
module KBDG.DLL at 015f:61c05319.
Registers:
EAX=0062eca4 CS=015f EIP=61c05319 EFLGS=00010202
EBX=00000000 SS=0167 ESP=0062ec48 EBP=0062ec68
ECX=00000004 DS=0167 ESI=00000078 FS=2307
EDX=00000001 ES=0167 EDI=ffffffff GS=0000
Bytes at CS:EIP:
66 83 39 00 8d 41 02 74 0a 66 8b 10 40 40 66 85
Stack dump:
61c04d37 00000004 00000000 00000078 00000000 00000001 00000004 61c04f17
0062ec7c 61c04f34 0062eca4 0000008c 0062f10c 0062ecac 009c1844 fffffffe

It also prevents me from opening Outlook. Can anyone help? Many thanks

Paul
 
Are you able to open any office application because OSA9.exe is for all
office applications, and I am going to assume we are dealing with Office
2000
 
I cant open Word or Outlook. Excel and powerpoint seem to be fine. The main
annoyance is that I cant get out of Safe mode and that things cant load,
including non related things like AIM or Wordpad.

Thanks
 
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