Problem with Outlook at Work

[Tony]

Hello - We use Outlook with Exchange Server at work (I'm a user). I'm on a
laptop. If I connect wirelessly via VPN then start Outlook, all works as
expected. But when I go to my desk, disable wireless (and VPN), and go
hardwire, while keeping Outlook open, then after Windows reconnects, I get
my mail messages but if I try to create a Calendar event, I do not see my
availability (ie, I'm always displayed as being free even when I have other
appts). I've also learned that others also do not correctly see my
availability. But if I look in my Calendar I can clearly see my events.
It's like the Create Calendar Event is losing the link to my calendar even
though the Calendar display works fine. My IT dept is clueless about how to
fix this. Their only suggestion is to close Outlook when I go wireless and
again when I return to my desk.

Any suggestions of how to fix this problem?

 

[Diane Poremsky [MVP]]

Are you using the exchange mailbox as the default storage location on the
desktop or do you have it set up to use a pst?

--
Diane Poremsky [MVP - Outlook]





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[James Jardine]

Hello - We use Outlook with Exchange Server at work (I'm a user). I'm on a
laptop. If I connect wirelessly via VPN then start Outlook, all works as
expected. But when I go to my desk, disable wireless (and VPN), and go
hardwire, while keeping Outlook open, then after Windows reconnects, I get
my mail messages but if I try to create a Calendar event, I do not see my
availability (ie, I'm always displayed as being free even when I have other
appts). I've also learned that others also do not correctly see my
availability. But if I look in my Calendar I can clearly see my events.
It's like the Create Calendar Event is losing the link to my calendar even
though the Calendar display works fine. My IT dept is clueless about how to
fix this. Their only suggestion is to close Outlook when I go wireless and
again when I return to my desk.

Any suggestions of how to fix this problem?

When you are connected to the VPN are you set up with a Proxy server? If
your Outlook is cached then it may appear that you are receiving the
calendar but not the free/busy when really the calendar was there all the
time. I wish I had more of an answer on this but proxy is the first thing
that jumps into mind on that.