Problem with help after applying W2K svc pk 4

[Bob]

I applied svc pk 4 to my W2K system. It appeared to
comlete successfully. Subsequently, I tried to use online
help in several applications and links do not function
(they used to work). A dialog is displayed with the
title "Internet Explorer Script Error" and the message in
the dialog says "An error has occurred in the script on
this page". At the bottom of the dialog it says "Do you
want to continue running scripts on this page?"

Other information in the dialog:

Line: 1
Char: 1
Error: Object doesn't support this property or method
Code: 0

Any help would be appreciated.

Thanks,
Bob

 

[Fred]

What version of internet explorer are you using?

 

[Bob]

I'm running IE 5.5, sp1.

-----Original Message-----

What version of internet explorer are you using?

 

[Pete Lees]

Bob,

I applied svc pk 4 to my W2K system. It appeared to
comlete successfully. Subsequently, I tried to use online
help in several applications and links do not function
(they used to work). A dialog is displayed with the
title "Internet Explorer Script Error" and the message in
the dialog says "An error has occurred in the script on
this page".

Service Pack 4 for Windows 2000 breaks the registry entries for the
HTML Help ActiveX control (hhctrl.ocx), which is what provides the
navigation facilities in the help files. Most users find that they can
fix this problem by unregistering and then re-registering the ActiveX
control. To do this, open a command prompt window and then run the
following two commands:

regsvr32 /u <drive>:/winnt/system32/hhctrl.ocx
regsvr32 <drive>:/winnt/system32/hhctrl.ocx