problem syncing outlook 2003 with iphone


J

jsflyfisher

I am syncing outlook 2003 to my iphone and having trouble with Calendar.
Although comp to phone is ok, when I sync from phone to comp events show on
the Oulook today page but not in the Calendar. I am running Windows XP . Can
anybody help?
 
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M

Milly Staples [MVP - Outlook]

Check the Apple forums - it is not an Outlook issue.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, jsflyfisher asked:

| I am syncing outlook 2003 to my iphone and having trouble with
| Calendar. Although comp to phone is ok, when I sync from phone to
| comp events show on the Oulook today page but not in the Calendar. I
| am running Windows XP . Can anybody help?
 
D

Diane Poremsky {MVP}

J

jsflyfisher

Thanks Diane.
I did as you suggested and recurring events synced correctly whether they
lasted two days or seven. Events recorded on each day they were scheduled.
I then tried a single event again and it still failed to synchronise.
Does the above information point towards a futher solution?
Thanks again for your helpp
jsflyfisher.

Diane Poremsky {MVP} said:
Try this: open the event on the iPhone and change it to recurring daily then
end the recurrence on the date of the event before syncing.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




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jsflyfisher said:
I am syncing outlook 2003 to my iphone and having trouble with Calendar.
Although comp to phone is ok, when I sync from phone to comp events show
on
the Oulook today page but not in the Calendar. I am running Windows XP .
Can
anybody help?
 
J

jsflyfisher

Hello again.
Sorry I obviously didn't explain myself properly. No the single event was
not set as recurring as I wanted to see if the other action had solved the
problem.

Diane Poremsky {MVP} said:
There is a bug either in the phone or the sync software - my money is that
its in the sync software.

Was the single appointment set as recurring, ending on the day of the
appointment?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


jsflyfisher said:
Thanks Diane.
I did as you suggested and recurring events synced correctly whether they
lasted two days or seven. Events recorded on each day they were
scheduled.
I then tried a single event again and it still failed to synchronise.
Does the above information point towards a futher solution?
Thanks again for your helpp
jsflyfisher.

Diane Poremsky {MVP} said:
Try this: open the event on the iPhone and change it to recurring daily
then
end the recurrence on the date of the event before syncing.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




Access this newsgroup directly by visiting
http://www.microsoft.com/office/community/en-us/default.mspx


I am syncing outlook 2003 to my iphone and having trouble with
Calendar.
Although comp to phone is ok, when I sync from phone to comp events
show
on
the Oulook today page but not in the Calendar. I am running Windows XP
.
Can
anybody help?
 
J

jsflyfisher

Diane
I have just had chance to try a single appointment set as recurring, ending
on the day of the appointment. I am delighted to advise that this has forced
the software to synchronise correctly. This has provided a much needed
temporary solution until the software bug is fixed.
Many, many thanks for your help and appologies again for not interpreting
your original instructions correctly.
Regards,
jsflyfisher

Diane Poremsky {MVP} said:
There is a bug either in the phone or the sync software - my money is that
its in the sync software.

Was the single appointment set as recurring, ending on the day of the
appointment?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


jsflyfisher said:
Thanks Diane.
I did as you suggested and recurring events synced correctly whether they
lasted two days or seven. Events recorded on each day they were
scheduled.
I then tried a single event again and it still failed to synchronise.
Does the above information point towards a futher solution?
Thanks again for your helpp
jsflyfisher.

Diane Poremsky {MVP} said:
Try this: open the event on the iPhone and change it to recurring daily
then
end the recurrence on the date of the event before syncing.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




Access this newsgroup directly by visiting
http://www.microsoft.com/office/community/en-us/default.mspx


I am syncing outlook 2003 to my iphone and having trouble with
Calendar.
Although comp to phone is ok, when I sync from phone to comp events
show
on
the Oulook today page but not in the Calendar. I am running Windows XP
.
Can
anybody help?
 
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D

Diane Poremsky {MVP}

Glad to hear that fixed it.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


jsflyfisher said:
Diane
I have just had chance to try a single appointment set as recurring,
ending
on the day of the appointment. I am delighted to advise that this has
forced
the software to synchronise correctly. This has provided a much needed
temporary solution until the software bug is fixed.
Many, many thanks for your help and appologies again for not interpreting
your original instructions correctly.
Regards,
jsflyfisher

Diane Poremsky {MVP} said:
There is a bug either in the phone or the sync software - my money is
that
its in the sync software.

Was the single appointment set as recurring, ending on the day of the
appointment?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


jsflyfisher said:
Thanks Diane.
I did as you suggested and recurring events synced correctly whether
they
lasted two days or seven. Events recorded on each day they were
scheduled.
I then tried a single event again and it still failed to synchronise.
Does the above information point towards a futher solution?
Thanks again for your helpp
jsflyfisher.

:

Try this: open the event on the iPhone and change it to recurring
daily
then
end the recurrence on the date of the event before syncing.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




Access this newsgroup directly by visiting
http://www.microsoft.com/office/community/en-us/default.mspx


I am syncing outlook 2003 to my iphone and having trouble with
Calendar.
Although comp to phone is ok, when I sync from phone to comp events
show
on
the Oulook today page but not in the Calendar. I am running Windows
XP
.
Can
anybody help?
 
H

HELP

I had the same problem and was able to fix it the same way, recurring events
to end the same day. However, I don't want to have to do this every time.
Have you wrote to Apple about this problem? Just wondering. I'm sure they
have heard about it but I was wondering if it would help if we said something
again.



jsflyfisher said:
Diane
I have just had chance to try a single appointment set as recurring, ending
on the day of the appointment. I am delighted to advise that this has forced
the software to synchronise correctly. This has provided a much needed
temporary solution until the software bug is fixed.
Many, many thanks for your help and appologies again for not interpreting
your original instructions correctly.
Regards,
jsflyfisher

Diane Poremsky {MVP} said:
There is a bug either in the phone or the sync software - my money is that
its in the sync software.

Was the single appointment set as recurring, ending on the day of the
appointment?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


jsflyfisher said:
Thanks Diane.
I did as you suggested and recurring events synced correctly whether they
lasted two days or seven. Events recorded on each day they were
scheduled.
I then tried a single event again and it still failed to synchronise.
Does the above information point towards a futher solution?
Thanks again for your helpp
jsflyfisher.

:

Try this: open the event on the iPhone and change it to recurring daily
then
end the recurrence on the date of the event before syncing.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




Access this newsgroup directly by visiting
http://www.microsoft.com/office/community/en-us/default.mspx


I am syncing outlook 2003 to my iphone and having trouble with
Calendar.
Although comp to phone is ok, when I sync from phone to comp events
show
on
the Oulook today page but not in the Calendar. I am running Windows XP
.
Can
anybody help?
 
D

Diane Poremsky {MVP}

Apple is well aware of the problem, they just need to figure out what causes
it and fix it.

Have you tried removing iTunes 7.7 and installing an older version?
http://www.slipstick.com/problems/iphonesync.asp

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


HELP said:
I had the same problem and was able to fix it the same way, recurring
events
to end the same day. However, I don't want to have to do this every time.
Have you wrote to Apple about this problem? Just wondering. I'm sure they
have heard about it but I was wondering if it would help if we said
something
again.



jsflyfisher said:
Diane
I have just had chance to try a single appointment set as recurring,
ending
on the day of the appointment. I am delighted to advise that this has
forced
the software to synchronise correctly. This has provided a much needed
temporary solution until the software bug is fixed.
Many, many thanks for your help and appologies again for not interpreting
your original instructions correctly.
Regards,
jsflyfisher

Diane Poremsky {MVP} said:
There is a bug either in the phone or the sync software - my money is
that
its in the sync software.

Was the single appointment set as recurring, ending on the day of the
appointment?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


Thanks Diane.
I did as you suggested and recurring events synced correctly whether
they
lasted two days or seven. Events recorded on each day they were
scheduled.
I then tried a single event again and it still failed to synchronise.
Does the above information point towards a futher solution?
Thanks again for your helpp
jsflyfisher.

:

Try this: open the event on the iPhone and change it to recurring
daily
then
end the recurrence on the date of the event before syncing.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




Access this newsgroup directly by visiting
http://www.microsoft.com/office/community/en-us/default.mspx


message
I am syncing outlook 2003 to my iphone and having trouble with
Calendar.
Although comp to phone is ok, when I sync from phone to comp
events
show
on
the Oulook today page but not in the Calendar. I am running
Windows XP
.
Can
anybody help?
 
R

RichE

Diane Poremsky {MVP} said:
Apple is well aware of the problem, they just need to figure out what causes
it and fix it.

Have you tried removing iTunes 7.7 and installing an older version?
http://www.slipstick.com/problems/iphonesync.asp

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


HELP said:
I had the same problem and was able to fix it the same way, recurring
events
to end the same day. However, I don't want to have to do this every time.
Have you wrote to Apple about this problem? Just wondering. I'm sure they
have heard about it but I was wondering if it would help if we said
something
again.



jsflyfisher said:
Diane
I have just had chance to try a single appointment set as recurring,
ending
on the day of the appointment. I am delighted to advise that this has
forced
the software to synchronise correctly. This has provided a much needed
temporary solution until the software bug is fixed.
Many, many thanks for your help and appologies again for not interpreting
your original instructions correctly.
Regards,
jsflyfisher

:

There is a bug either in the phone or the sync software - my money is
that
its in the sync software.

Was the single appointment set as recurring, ending on the day of the
appointment?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


Thanks Diane.
I did as you suggested and recurring events synced correctly whether
they
lasted two days or seven. Events recorded on each day they were
scheduled.
I then tried a single event again and it still failed to synchronise.
Does the above information point towards a futher solution?
Thanks again for your helpp
jsflyfisher.

:

Try this: open the event on the iPhone and change it to recurring
daily
then
end the recurrence on the date of the event before syncing.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




Access this newsgroup directly by visiting
http://www.microsoft.com/office/community/en-us/default.mspx


message
I am syncing outlook 2003 to my iphone and having trouble with
Calendar.
Although comp to phone is ok, when I sync from phone to comp
events
show
on
the Oulook today page but not in the Calendar. I am running
Windows XP
.
Can
anybody help?
 
R

RichE

jsflyfisher said:
I am syncing outlook 2003 to my iphone and having trouble with Calendar.
Although comp to phone is ok, when I sync from phone to comp events show on
the Oulook today page but not in the Calendar. I am running Windows XP . Can
anybody help?

I just spent about 3 hours on the phone with Apple and had the same problem
escalated to Tier 2......I finally had to hang up a do some work, so they
never got back to me....they appear not to be aware of the problem - or did
not admit to it..

thanks to all for the work around....i will give it a try...and I will keep
after Apple till they get a fix out..
 
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D

Diane Poremsky [MVP]

Oh, they know about it - they've had plenty of calls about it. Either the
guy you spoke with was clueless or he's trained not to admit it’s a known
issue.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.
 
L

LiveFairCare

Shad exactly the same problem. I spent 2-3 hours on the phone with Apple
yesterday. I ended up creating a secondary calendar (yes re-entering every
single item) and use ITunes to sync with the new calendar only! It works
very well. Only outstanding issue is that the secondary calendar is in a
sub-folder of "Calendar" and does not appear on the Outllook Today screen
when you open Outlook. I have to click on the secondary calendar for it to
appear as a 'day' calendar only. It will not load (as far as I know) to the
OUtlook Today screen. If anyone has a solution to this - that would be
great. But iPhone is now syncing perfectly!
 
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